Home Lending Specialist

GPO Federal Credit Union•Town of New Hartford, NY

About The Position

Our Mission: To provide unwavering commitment to excellence in all we do for employees, members and the community we serve. Overview of the Role To efficiently process home equity loans from start to finish and work as a back up to mortgage processing as needed.

Requirements

Six months of similar or related experience and
A high school diploma or GED.
MLO-certified.
Notary Public.
Must have excellent communication skills.
Should be proficient in the use of computers, various software programs and calculators.

Responsibilities

Pro-actively keep members fully aware of their loan process. Excellent member service and regular member communication is essential.
Thoroughly manage the pipeline of all active, open loans. This includes reviewing and updating the status of open loans each week. Also, following up with the proper parties to assure timely closings. If additional information is needed the Home Lending Specialist will be responsible for contacting the member or other parties as applicable.
Prepare loan closing documents for member signing and recording with the county clerk. Coordinate loan closings with all applicable parties. Book loans on our core system as closed.
Keep department procedures updated as changes occur.
Follow-up with members on requests for pay-offs, questions regarding current mortgages/home equity payments, interest rates, insurance, payments etc.
Maintain effective, professional working relationships with member service representatives, attorneys, title companies, real estate agents, lenders, etc.
Service loan items such as home equity intro rate changes, home equity draw reviews, hazard and flood insurance follow ups, delinquent tax bills and file reviews as needed.
Backup mortgage processor to prepare mortgage disclosures, follow up with proper parties on mortgage files, and work with members, realtors and attorneys as needed for mortgage loans.
Provide outstanding levels of support to branch staff as needed relating to new loans and the servicing of already booked loans.
Cross train within the department to support all areas.
Stay up to date on regulatory guidelines, as well as Credit Union policies and procedures as they relate to Real Estate Lending.
Keep all assigned general accounts current and in balance.
Perform system maintenance as needed, such as payment adjustments.
Other duties as assigned.