Home Lending Relationship Manager II

JPMorgan Chase & Co.•Columbus, OH

About The Position

In this role will assist in gathering, analyzing and presenting data and information to assist in the development and negotiation of housing policy recommendations for the Government Sponsored Entities (GSEs) – Fannie Mae and Freddie Mac. This support will allow the Relationship Managers to be more strategic and effective in their communications with internal partners and the government agencies. Long term growth goals for the role include an in depth understanding of GSE policy, as well as development of relationship management skills. As the Relationship Manager II within Agency Relations, you will need to have the ability to collaborate with internal and external partners, develop executive communications, prioritize and drive key initiatives, and dissect policy, products, and programs. Additionally, the candidate will perform a regular cadence of tasks to support ongoing investor confidence, including digesting and analyzing reports and data, creating executive level presentations, researching policy and process questions, scheduling meetings, and providing periodic updates via decks and trackers. The candidate will need to collaborate with team members on strategic initiatives, product implementation, risk management, GSE policy, scorecards, and issue resolution. Candidates can be considered from varied backgrounds as long as the candidate is a quick learner, inquisitive, comfortable using data for storytelling and has strong collaboration and communication skills within varied levels of an organization. The ideal candidate will have a long term career goal of becoming a Relationship Manager within Agency Relations.

Requirements

3+ years Home Lending experience and the desire to develop a deep understanding of the housing industry, including originations, servicing and capital markets
Ability to manage complex, interdependent, and sometimes competing needs
Strategic thinker with ability to identify problems and recommend solutions in a thoughtful manner, with diplomacy and professionalism
Strong communications skills to convey analytical insight and interact with key internal and external partners
Self-motivated and confident with the ability to demonstrate ownership and drive change through innovation. Desire to learn and grow for future career mobility opportunities within Agency Relations
Able to work effectively under pressure and in a dynamic and rapidly changing environment in order to meet deadlines
Highly collaborative with strong client/partner relationships and communication skills
Analytical & inquisitive with high standards for quality and accuracy
Proactive, strong attention to details, acts with a sense of urgency
Proficient in PowerPoint, Excel and Word, competency with PitchPRO+
Bachelor’s degree or equivalent experience

Responsibilities

Support the needs of Relationship Managers to bolster the firm’s advocacy positions, strategic engagement, and influence with the agencies and trade groups
Compile performance analysis utilizing a variety of sources such as Investor scorecards, industry articles and internal data.
Interpret data and trends to assist in developing housing policy recommendations
Create briefing documents to prepare Senior Leaders for engagements with the agencies and the trade groups
Attend meetings to capture the top priorities and next steps, including periodic meetings with Agency Relationship Managers and the GSEs to gain deeper knowledge of the issues and opportunities
Examine agency scoring tools, for review with Home Lending partners
Assist in maintaining a strong control environment related to Agency policy, procedures, Investor bulletins/announcements, and other various external/internal communications
Develop and build relationships with internal partners and the trade groups to advocate for change through collaboration
Review policy changes and prepare comparisons across the agencies in support of advocating for alignment
Develop and in-depth knowledge of Fannie Mae and Freddie Mac policy requirements
Work alongside Relationship Managers to gain an understanding of and develop the skills needed to independently manage relationships with the agencies