Home & Land Lending Manager

Farm Credit Services of America•Frederick, MD

6d•$90,000 - $120,000•Hybrid

About The Position

Horizon Farm Credit is recruiting for a Home & Land Lending Manager to join our team. Qualified candidate may work in the Mechanicsburg, PA, Mount Joy, PA, or Frederick, MD branch locations. The hours of operations are typically, Monday to Friday from 8 a.m. to 4:30 p.m. This position is eligible for a hybrid work schedule after 6 months of successful employment. Travel to branch offices, AgFirst, and other facilities may be required. We’re seeking a dynamic leader who will lead and develop Home & Land Loan Officers, drive strategic growth and sales excellence through our structured sales framework, ensure high‑quality financial service delivery, elevate Farm Credit’s presence in the community, and collaborate across the region to advance organizational goals—offering a unique opportunity to shape portfolio growth and team performance. Position Description Provide leadership and supervision to assigned Home & Land Loan Officers within the region. Assumes performance accountability for assigned personnel including training and development of staff. Serves as a confident financial professional ensuring staff deliver sound credit and financial services within regulations and policies. Formulates business development strategies, grows regional portfolio’s and assists in departmental marketing plan. Manager is responsible for the adoption and implementation of the association structured sales dialogue framework to ensure consistency and professionalism across the entire business development team. Promotes related services, participates in public relations activities, and develops a favorable Farm Credit image in the community. Assists regional team and Association in meeting its goals and objectives through effective teamwork, cooperation, and communication. Ability to follow detailed instructions under close supervision from appropriate staff /manager. Areas of Responsibility LEADERSHIP Focuses on coaching and supervising assigned staff to support region business growth and employee development. Motivated staff through training, counseling, supervision and review of activity and results. Drives results by effectively communicating and encouraging the team to identify and adopt innovative processes that add value such as a structured sales planning tool. Champions change management and positively assists team with change. Develops and communicates a strong customer service focus encouraging high standards for both interdepartmental and external customer relationships. Takes a leadership role in region and Association wide initiatives including special projects or assignments. Engaged within field management structure to develop and oversee H&L lending function. Promotes Horizon Farm Credit throughout the Associations chartered territory and the farm credit system. BUSINESS GROWTH Maximizes quality business growth to meet Association's profitability objectives. Supervises the marketing and business development activities with assigned staff in concert with the association's business plan and overall goals and objectives for business retention and acquisition. Achieves team loan growth goals and establishes and implements a regional Market Development Plan. CREDIT MANAGEMENT Ensures appropriate credit administration and constructive credit principles to achieve Association quality objectives. Within the Region assures sound loans, prompt and appropriate servicing, and pricing in accordance with overall objectives of the association. Trains on gathering complete and accurate financial data and complete loan packages. Effectively prescreens proposed requests of the regional team. Ensures proper classification of loan portfolio in an accurate and timely manner. Approves the extension of credit within authorized limits. Resource for region for compliance with policies and procedures. CUSTOMER SUCCESS Builds strong relationships and coaches on the appropriate combination of services to create maximum value for customers. Delivers and coaches compelling customer service and responds promptly to customers, prospects, and other inquiries/requests. Uses CRM effectively to help manage customer relationships and enhance team communication. Holds team accountable to embrace CRM for Sales Culture.

Requirements

Demonstrated competencies required in credit administration and lending.
An in-depth knowledge of credit policies, standards and procedures.
Excellent oral and written communication skills.
Exhibits a high degree of judgement and strong analytical abilities.
Excellent skills in problem analysis, judgment and organization.
Ability to be assertive and decisive in arriving at sound business decisions which serves the best interest of the association and borrower.
Adaptable and flexible to a changing work environment.
Prolonged periods sitting at a desk and working on a computer.
Regular, predictable, and reliable attendance is required.
Complies with Association’s Standards of Conduct Policy.

Nice To Haves

Supervisory experience preferred.
Recognized as a successful coach or mentor for knowledge transfer and/or development of staff.
Develops management skills including leading, coaching, sales mentoring, training, organizing, planning, and delegating.

Responsibilities

Provide leadership and supervision to assigned Home & Land Loan Officers within the region.
Assumes performance accountability for assigned personnel including training and development of staff.
Serves as a confident financial professional ensuring staff deliver sound credit and financial services within regulations and policies.
Formulates business development strategies, grows regional portfolio’s and assists in departmental marketing plan.
Manager is responsible for the adoption and implementation of the association structured sales dialogue framework to ensure consistency and professionalism across the entire business development team.
Promotes related services, participates in public relations activities, and develops a favorable Farm Credit image in the community.
Assists regional team and Association in meeting its goals and objectives through effective teamwork, cooperation, and communication.
Focuses on coaching and supervising assigned staff to support region business growth and employee development.
Motivated staff through training, counseling, supervision and review of activity and results.
Drives results by effectively communicating and encouraging the team to identify and adopt innovative processes that add value such as a structured sales planning tool.
Champions change management and positively assists team with change.
Develops and communicates a strong customer service focus encouraging high standards for both interdepartmental and external customer relationships.
Takes a leadership role in region and Association wide initiatives including special projects or assignments.
Engaged within field management structure to develop and oversee H&L lending function.
Promotes Horizon Farm Credit throughout the Associations chartered territory and the farm credit system.
Maximizes quality business growth to meet Association's profitability objectives.
Supervises the marketing and business development activities with assigned staff in concert with the association's business plan and overall goals and objectives for business retention and acquisition.
Achieves team loan growth goals and establishes and implements a regional Market Development Plan.
Ensures appropriate credit administration and constructive credit principles to achieve Association quality objectives.
Within the Region assures sound loans, prompt and appropriate servicing, and pricing in accordance with overall objectives of the association.
Trains on gathering complete and accurate financial data and complete loan packages.
Effectively prescreens proposed requests of the regional team.
Ensures proper classification of loan portfolio in an accurate and timely manner.
Approves the extension of credit within authorized limits.
Resource for region for compliance with policies and procedures.
Builds strong relationships and coaches on the appropriate combination of services to create maximum value for customers.
Delivers and coaches compelling customer service and responds promptly to customers, prospects, and other inquiries/requests.
Uses CRM effectively to help manage customer relationships and enhance team communication.
Holds team accountable to embrace CRM for Sales Culture.