Home Improvement Partnerships Manager

LendingClub•San Francisco, CA

19h•Hybrid

About The Position

LendingClub is building the next generation of point-of-sale financing for the home improvement industry. As a Partnership Manager, you will own and grow relationships with ISV, strategic lending and fintech, and channel or referral partners that are critical to scaling our home improvement financing business. This role blends relationship management, revenue growth, and new partnership development, with a strong focus on building monitoring frameworks and controls that ensure partner performance, compliance, and accountability.

Requirements

3–6 years of experience in partnership management or alliances within fintech or financial services
Demonstrated track record managing complex partner relationships and driving measurable revenue outcomes
Strong analytical skills with experience building performance dashboards, tracking SLAs, and using data to drive partner accountability
Experience operating within compliance and risk frameworks in regulated financial services environments
Excellent negotiation, communication, and presentation skills, with the ability to engage senior stakeholders at partner organizations
Ability to manage multiple partner relationships simultaneously while maintaining strong attention to detail and follow-through
Bachelor’s degree in a related field; or equivalent work experience

Nice To Haves

Experience in home improvement, home services, or point-of-sale lending
Familiarity with ISV platforms serving home services businesses
Experience building partner monitoring frameworks or operational controls from the ground up
Experience using CRM or BI tools such as HubSpot or Tableau for partner reporting

Responsibilities

Partner Relationship Management & Growth
Serve as the primary point of contact for a portfolio of ISV partners, strategic lending and fintech partners, and channel or referral partners
Drive revenue growth by partnering with the Head of Partnerships and SVP to identify expansion opportunities within existing partnerships
Conduct regular business reviews with partners to align on goals, address challenges, and identify opportunities for deeper collaboration
Monitoring, Controls & Compliance
Design and maintain partner performance dashboards and reporting frameworks tracking KPIs such as origination volume, conversion rates, and portfolio quality
Establish and enforce partner SLAs, conducting periodic reviews to ensure adherence to contractual and operational commitments
Build and manage compliance monitoring processes to ensure partners meet LendingClub’s regulatory, risk, and brand standards
Identify performance issues through data analysis and develop remediation plans when partners fall below expected thresholds
Partner with Risk, Compliance, and Operations teams to strengthen the partner oversight framework
Cross-Functional Collaboration
Work closely with Product and Engineering teams to communicate partner needs and influence integration capabilities
Collaborate with Sales and Marketing to develop co-branded materials, campaigns, and enablement resources for partners
Partner with Compliance and Risk teams to ensure appropriate controls and regulatory alignment across partner programs