Home Health Support Assistant

Res-Care, Inc.•Colonial Heights, VA

50d•Onsite

About The Position

Adoration Health is seeking a Home Health Support Assistant to join our team. This position is a great opportunity to grow your skillset while providing essential one-on-one care to individuals in the home care setting. Join our team of dedicated Home Health Support Assistants today to begin helping people live their best life. The Home Health Support Assistant, under the direction of the Branch Manager and/or Administrator, assists with the clerical and administrative support components of the home health and private duty operations and patient care processes, which includes responding to incoming calls, managing paper flow, maintenance of patients' records, processing requests for release of patients' records, procuring and stocking/dispensing medical and office supplies and equipment, maintenance of lab requests for billing purposes, duplicating and distributing interoffice forms, managing distribution of interoffice correspondence, registering patients into and maintaining the tele-monitor program (if applicable), and performing other duties as directed by the Branch Manager and/or Administrator. Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.

Requirements

High school diploma or equivalent
One year of clerical/office responsibilities
Working knowledge of Microsoft Word, Excel and Outlook
Excellent customer service skills
Strong interpersonal skills
Excellent verbal and written communication skills
Ability to prioritize tasks and manage multiple projects
Strong analytical and problem-solving skills
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

Nice To Haves

Knowledge of medical terminology, a plus

Responsibilities

Assists with the clerical and administrative support components of the home health and private duty operations and patient care processes
Responding to incoming calls
Managing paper flow
Maintenance of patients' records
Processing requests for release of patients' records
Procuring and stocking/dispensing medical and office supplies and equipment
Maintenance of lab requests for billing purposes
Duplicating and distributing interoffice forms
Managing distribution of interoffice correspondence
Registering patients into and maintaining the tele-monitor program (if applicable)
Performing other duties as directed by the Branch Manager and/or Administrator