Home Health Collections Associate

BAYADA Home Health CarePennsauken, NJ
2d$20 - $26Remote

About The Position

BAYADA Home Health Care is seeking a Healthcare Medical Collections Associate to work in our Home Health Reimbursement Services office. Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? Then the Reimbursement Associate position might be right for you! This is REMOTE position . Qualified candidates must be able to work Eastern Standard Time hours.

Requirements

  • Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.
  • Degree preferred (combination of education and experience may be used in lieu of degree)
  • Minimum of one (1) year experience with Healthcare collections/accounts receivable experience
  • Must have collections experience
  • Intermediate experience with Microsoft Excel
  • Demonstrated record of strong interpersonal skills.
  • Demonstrated record of goal achievement.
  • Competence in basic PC skills required to perform job functions.

Nice To Haves

  • Experience with HCHB preferred
  • Prior health care and home care experience is a plus.

Responsibilities

  • Manage a dedicated accounts receivable for select payor organizations, external business or clients ensuring timely payment.
  • Complete claim denial management functions to ensure timely follow-up with denied claims and complete root causes analysis to determine ways to prevent claims from denying.
  • Process balance transfers, adjustment requests, refunds and corrected claims as part of accounts receivable management responsibilities.
  • Complete administrative appeals and escalation of outstanding claim issues with payor organizations.
  • Communication of accounts receivable status with internal customers within service office locations providing status updates with outstanding A/R, bad debt risk and requests needed to secure payment from a client or payor organization.
  • Coordinate requests for additional data or workflow between internal revenue cycle departments to allow for claim payment.
  • Communicate and escalate accounts receivable trends with immediate supervisor, director and management teams to ensure timely and compliant payment for services.
  • Review, document and communicate any claim processing or related changes initiated by payor organizations.
  • Work within multiple practice management systems, claim clearinghouse solutions and payor websites to conduct research and complete necessary workflow.
  • Ability to met/exceed established performance goals

Benefits

  • 401(k) with company match
  • Paid time off, including holidays, vacation, and sick days
  • Weekly pay with direct deposit
  • Employee Assistance Program to support your well-being
  • Monday–Friday schedule – no weekends or holidays required
  • Career growth and advancement opportunities within a nationally respected Nonprofit Organization: BAYADA is mission-driven, and you may be eligible for the Public Service Loan Forgiveness (PSLF) Program
  • As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
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