Home Health Clinical Manager

CenterWell • Hickory, NC

4d • Hybrid

About The Position

Become a part of our caring community and help us put health first As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you will lead and support a team of dedicated clinicians who deliver compassionate, high‑quality care in the home setting. By guiding clinical practice, coordinating patient services, and ensuring excellence in every step of the care journey, you'll empower patients to achieve their highest level of independence while helping your team thrive in their roles. Position Type: Hybrid (Some Remote & On-site Expectation) Work Schedule: Full-time/40 Hours This position supports a hybrid work arrangement and requires regular on‑site engagement in addition to some remote work. Candidates must live within a reasonable and commutable distance of the CWHH Hickory, NC branch. During the initial months of orientation, on‑site attendance Monday–Friday will be required. The position also includes ongoing, periodic on‑site presence for meetings and business needs. As a Registered Nurse Clinical Manager, you will: Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office. Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards. Guide, support, and educate clinicians; help goal‑set, care planning, and clinical decision‑making; and remain available during operating hours for clinical support. Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes. Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff. Conduct ongoing staff education based on documentation review, utilization review findings, and performance improvement data. Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement. Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development. Provide direct patient care on a limited basis in exceptional or unplanned circumstances and act as Branch Director in their absence. Perform additional tasks to support clinical operations and organizational goals. Use your skills to make an impact

Requirements

• Graduate of an accredited School of Nursing.
• Current state license as a Registered Nurse.
• Proof of current CPR certification.
• Valid driver's license, auto insurance and reliable transportation.
• A minimum of 2 years of experience as a Registered Nurse.
• Management and people leadership experience is required.

Nice To Haves

• Experience in home-based care settings, including home health, hospice, or palliative care is highly desired.
• OASIS experience is preferred.
• OASIS certification (HCS-O, COQS, and/or COS-C) is preferred.
• Homecare Homebase (HCHB) experience is preferred.
• Foundational knowledge and basic understanding of CMS PDGM is preferred.

Responsibilities

• Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office.
• Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards.
• Guide, support, and educate clinicians; help goal‑set, care planning, and clinical decision‑making; and remain available during operating hours for clinical support.
• Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
• Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
• Conduct ongoing staff education based on documentation review, utilization review findings, and performance improvement data.
• Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement.
• Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development.
• Provide direct patient care on a limited basis in exceptional or unplanned circumstances and act as Branch Director in their absence.
• Perform additional tasks to support clinical operations and organizational goals.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed