Clinical Manager, Home Health

InHome Therapy•Houston, TX

11d

About The Position

Summary of Primary Function/Scope: The Clinical Manager is responsible for ensuring consistent, high-quality patient care in the market assigned. By leading, advising, and supporting all aspects of a clinician’s clinical experience with IHT, all clinicians are well prepared to drive patient outcomes. Ensuring therapists are prepared through exceptional training and education, supported as they navigate the home health landscape and provide day-to-day patient care, and fully accountable to meeting IHT standards of quality and patient outcomes is the primary responsibility of the role. Equally critical is consistent servant leadership/management of all assigned staff and collaborating with all Clinical Leads to ensure “one-company” clinical standards are implemented and maintained at the local level. Reflecting the “clinical needs of therapists” and advocating for high-performing therapists across IHT is an ongoing aspect of the role. Unwavering commitment to quality care. Individual accountability that gives rise to team results. Unequivocal excellence in all we do. How we do anything is how we do everything. Positivity, energy, and enthusiasm in all we do.

Requirements

Current licensure to practice as a supervising Physical, Occupational, or Speech Therapist, Physical Therapist Assistant, Certified Occupational Therapist Assistant
Completion of Physical, Occupational, or Speech Therapy, Physical Therapist Assistant, Certified Occupational Therapist Assistant from an accredited program.
Two years of management/leadership experience in a home health or related health care organization.
Keep current with all changes or updates in Medicare regulations or procedures.
Embrace and model a quality mindset in all aspects of the role
Effectively interface with agencies to resolve any clinical issues when needed
Solutions-oriented to address everyday opportunities for improvement and growth
Exhibit a high sense of urgency and tenacity
Outstanding verbal and written communication skills
Excellent follow-through and attention to detail
Create and promote a results-based management culture focused on outlined clinical and business goal achievement in compliance with the IHT’s regulations, rules and policies
Ability to work independently and as part of a team
Enthusiastic and positive approach in all aspects of the role
Exceptional leadership presence and capability to influence and collaborate to meet business goals
Ability to build and maintain strong internal and external relationships
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 50 pounds at times
Must be open to commuting to the DFW on a regular basis

Responsibilities

Communicating and educating all partners to the IHT commitment to Quality
Lead and oversee the regional team of clinicians in embracing and acting in a quality mindset in all aspects of their role as treating clinicians.
Ensure every patient receives the quality care required in the services we deliver.
Collaborate with the Compliance & Quality clinical team in investigations or reviews when addressing a potential violation.
Oversee Market QA audit process including communication with each clinician on findings/results and follow up with recognition, improvement plans, or education
Ensure therapists meet compliance regulations, quality patient care is delivered, and IHT quality patient care standards are met.
Oversee that pertinent clinical information/data is accurately documented and collected in accordance with IHT standards to demonstrate the need for therapy services and the outcomes achieved from our services.
Ensure new hires days are prepared, engaged, and completing visits at expected caseload targets.
Serve as the primary resource for company and region-specific training and education for the market.
Execute performance management protocols for all therapists prioritizing those therapists that fall outside the acceptable rating range established and/or C-level performers for the discipline practiced.
Represent clinical leadership to internal and external constituents to ensure operational and clinical excellence.
Manage Clinical Leads in each market to ensure therapists are supported and developed.
Act on escalated issues communicated from Clinical Support.
Perform additional job related duties as assigned, consistent with the scope and responsibilities of this position