About The Position
Scheduling Coordinator The Visiting Nurse Association of Florida is a 45-year-old Service Driven organization that prides itself in Excellence. We seek Motivating professionals who will join our Committed team. We are currently seeking a Scheduler with a can-do attitude and able to perform under pressure. Our ideal candidate will possess excellent communication skills while providing the highest level of customer service to internal and external customers. Every VNA of Florida employee is expected to be a valuable team player by taking the initiative to solve problems quickly and effectively. Our quality of work is paramount, so each applicant must have a strong eye for detail with a strong work ethic. Scheduler Summary:
Requirements
- 1 -2 years of Home Health Scheduling Experience Required
- Excellent communication skills
- Able to perform under pressure
- Provide the highest level of customer service to internal and external customers.
- Strong eye for detail with a strong work ethic
Responsibilities
- Manage and complete all scheduling workflow tasks, ensuring reports and assignments are monitored and cleared throughout the day.
- Attend daily stand-up meetings to discuss staffing, open visits, and call-outs with the Clinical Manager and leadership team.
- Compose and send daily "Branch Morning Workflow" emails summarizing staff points, open/unresolved visits, and any scheduler needs.
- Schedule all patient visits, including 30-day episodes, SOC, and ROC visits, ensuring location, productivity, and continuity.
- Assign appropriate Case Managers and team members to patient charts.
- Run daily and follow-up reports to ensure visits are accepted, staffed promptly, and documentation is completed by 10pm.
- Review and confirm clinicians' schedules for production and geographic efficiency, communicating with staff as needed.
- Collaborate with Intake and Billing teams to confirm staffing, resolve visit issues, and support new clinician precepting.
- Provide professional communication with clinical, field, and office staff, screen incoming calls, and document appropriately in patient charts.
Benefits
- FULL TIME + BENEFITS
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
