Home Health Associate

BAYADA Home Health Care • Wailuku, HI

61d

About The Position

JOIN A NON-PROFIT ORGANIZATION IN MAUI BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Medicare-certified Maui Visits Home Health Office . If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Build your career with a purpose! The Client Services Associate will: Provide superior customer service and quality home health care Focus on managing coordination of client services and emergent scheduling issues Manage your caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.) Associates partner with Client Services Managers and Clinical Managers to provide support to field employees

Requirements

• Bachelor degree is required or equivalent experience in the healthcare industry
• Strong computer skills required (electronic medical record), tech-savvy
• Excellent communication and interpersonal skills

Nice To Haves

• Prior knowledge of/experience with Medicare and OASIS a plus
• Prior medical office or home health care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position

Responsibilities

• Provide superior customer service and quality home health care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• Associates partner with Client Services Managers and Clinical Managers to provide support to field employees

Benefits

• Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit, tuition reimbursement and employee assistance program
• Comprehensive salary
• Growth opportunities, become a Client Services Manager within a year based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees