Home Health and Hospice Supervisor

Sutter Health • Crescent City, CA

4d

About The Position

Supervises and oversees the day-to-day activities of hospice program including volunteer functions and bereavement program, ensuring consistent delivery of high-value quality care to all patient populations served. Establishes work priorities, and assists staff in resolving operational issues/problems. Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies and procedures, the Joint Commission (TJC) standards, and applicable laws and regulations Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts. Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive outcomes.

Requirements

• EDUCATION: Graduate of an accredited school of nursing.
• CERTIFICATION & LICENSURE: RN-Registered Nurse of California
• BLS-Basic Life Support Healthcare Provider
• Driver License
• Automobile Insurance
• TYPICAL EXPERIENCE: 5 years of recent relevant experience.
• SKILLS AND KNOWLEDGE: Demonstrated clinical experience in hospice, home health care or health facility caring for patients with life-limiting illness.
• Proven experience at a leadership/management level.
• Solid understanding of operations and workflows and how department’s process/workflow impacts other flows or departments.
• Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership.
• Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
• Understands age specific needs in providing care to patient population served.
• Verbal and written communication and interpersonal skills.
• Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.
• Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.
• Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences.

Nice To Haves

• Recent participation in a Medicare certified hospice program desirable.

Responsibilities

• Supervises and oversees the day-to-day activities of hospice program including volunteer functions and bereavement program
• Ensuring consistent delivery of high-value quality care to all patient populations served.
• Establishes work priorities
• Assists staff in resolving operational issues/problems.
• Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies and procedures, the Joint Commission (TJC) standards, and applicable laws and regulations
• Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts.
• Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree