Home Delivery Logistics Florida Operations Site Coordinator

CenterWell • Orlando, FL

1d • $65,000 - $88,600 • Onsite

About The Position

Become a part of our caring community and help us put health first The Home Delivery Logistics Florida Operations Site Coordinator performs a vital role in shaping Operational Excellence at our multiple Mail Order Pharmacy locations. The Ops Coordinator is directly responsible for site coordination of Home Delivery Logistics activities across all sites and ensures Operation’s proper preparation across all lines of business. The Home Delivery Logistics Florida Operations Coordinator ideates, develops, and executes integrated processes among internal functions such as operations, engineering, procurement, IT, and external suppliers to ensure that Humana Pharmacy and its partners can provide perfect service to their members. Responsibilities include the following: Focus resources on continuous improvement of the movement of shipments through various production processes Establishes and promotes key performance metrics and benchmarks relating to shipping and logistics to measure actual performance against goals on a regular basis across all sites Promote alignment by understanding and communicating customer needs and requirements throughout the organization Provides frequent reports to leadership about state of readiness across lines Coordinate, execute and document comprehensive testing of all new packaging, materials, and carriers to ensure compliance with operational standards, quality requirements, and safety regulations Documents and partners with others to design existing and future work processes Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas Make decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed Follows established guidelines/procedures Use your skills to make an impact

Requirements

• At least 3 years of experience in a production related role in a fast-moving e-commerce or pharmacy environment
• Proficiency in MS Office
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Nice To Haves

• Bachelor's degree
• PMP certification
• Six Sigma Training
• Florida licensed Technician
• Proficiency in MS Visio

Responsibilities

• Focus resources on continuous improvement of the movement of shipments through various production processes
• Establishes and promotes key performance metrics and benchmarks relating to shipping and logistics to measure actual performance against goals on a regular basis across all sites
• Promote alignment by understanding and communicating customer needs and requirements throughout the organization
• Provides frequent reports to leadership about state of readiness across lines
• Coordinate, execute and document comprehensive testing of all new packaging, materials, and carriers to ensure compliance with operational standards, quality requirements, and safety regulations
• Documents and partners with others to design existing and future work processes
• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas
• Make decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed
• Follows established guidelines/procedures

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level