Home Delivery - Clerk

Bristol Farms•Santa Monica, CA

About The Position

Ensure orders are accurately picked, packed, and delivered in good condition. Provide excellent customer service by delivering orders in a timely and courteous manner. Address and resolve any issues or delays that may arise during the delivery process efficiently and effectively. Drive safely and represent the company with professionalism at all times. Manage multiple orders, delivery locations, and customer preferences effectively. Collaborate with team members to optimize delivery routes and ensure the freshness of food items. Operate delivery vehicles safely in various traffic and weather conditions. Assist team members in navigating routes using GPS devices. Communicate clearly with internal teams, customers, and stakeholders to resolve any issues or concerns. Maintain detailed delivery logs and ensure order accuracy. Lift and carry heavy food orders and operate a vehicle for extended periods. Demonstrate strong interpersonal, verbal communication, and conflict resolution skills. Maintain a clean driving record and possess a valid driver’s license. Home Delivery Clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Home Delivery Clerks are expected to have a positive “can-do” attitude; treat others with respect; and easily adjust to changes in the workplace.

Requirements

High School diploma or general education degree (GED).
Strong interpersonal, verbal communication, and conflict resolution skills.
Maintain a clean driving record and possess a valid driver’s license.

Responsibilities

Ensure orders are accurately picked, packed, and delivered in good condition.
Provide excellent customer service by delivering orders in a timely and courteous manner.
Address and resolve any issues or delays that may arise during the delivery process efficiently and effectively.
Drive safely and represent the company with professionalism at all times.
Manage multiple orders, delivery locations, and customer preferences effectively.
Collaborate with team members to optimize delivery routes and ensure the freshness of food items.
Operate delivery vehicles safely in various traffic and weather conditions.
Assist team members in navigating routes using GPS devices.
Communicate clearly with internal teams, customers, and stakeholders to resolve any issues or concerns.
Maintain detailed delivery logs and ensure order accuracy.
Lift and carry heavy food orders and operate a vehicle for extended periods.
Demonstrate strong interpersonal, verbal communication, and conflict resolution skills.
Maintain a clean driving record and possess a valid driver’s license.