Home Delivery - Clerk

Good Food Holdings Companies•Santa Monica, CA

About The Position

Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest. To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience. We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations. Ingredients You'll Bring to the Table You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

Requirements

High School diploma or general education degree (GED).
Customer Service Skills
Home Delivery Clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Home Delivery Clerks are expected to have a positive “can-do” attitude; treat others with respect; and easily adjust to changes in the workplace.

Responsibilities

Ensure orders are accurately picked, packed, and delivered in good condition.
Provide excellent customer service by delivering orders in a timely and courteous manner.
Address and resolve any issues or delays that may arise during the delivery process efficiently and effectively.
Drive safely and represent the company with professionalism at all times.
Manage multiple orders, delivery locations, and customer preferences effectively.
Collaborate with team members to optimize delivery routes and ensure the freshness of food items.
Operate delivery vehicles safely in various traffic and weather conditions.
Assist team members in navigating routes using GPS devices.
Communicate clearly with internal teams, customers, and stakeholders to resolve any issues or concerns.
Maintain detailed delivery logs and ensure order accuracy.
Lift and carry heavy food orders and operate a vehicle for extended periods.
Demonstrate strong interpersonal, verbal communication, and conflict resolution skills.
Maintain a clean driving record and possess a valid driver’s license.