Home Care Scheduler

Volunteers of America National Services (VOANS)•Montrose, CO

10h•$20 - $25•Onsite

About The Position

Come join our awesome team as a Home Care Scheduler with Senior Community Care of Colorado in MONTROSE! This is an onsite/in-office position. Senior Community Care of Colorado PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare subsidiary of the Volunteers of America parent organization. Pay: $20.24 - $24.60 per hour, based on previous working experience. Schedule: Monday - Friday 8:00am-5:00pm, may require some after hours when needed; occasional weekend if needed The Home Care Scheduler will provide efficient administrative services to the Home Care department, resulting in the delivery of excellent internal customer service. Senior Community Care of Colorado (SCCCO) is a PACE Program (Program of All-Inclusive Care of the Elderly) serving older adults in Montrose and Delta Counties. Our team offers wrap-around care services to meet the unique needs of each of our participants and support them to remain living independently in their homes and communities. Our approach to care is based on our respect for the human spirit and the belief that the right to dignity doesn’t diminish with age. Compassion, empathy, personal attention are at the core of how we serve each and every program participant. Unlike other settings, getting to know our participants and building meaningful relationships are key to our success. SCCCO has centers in Montrose and Delta Counties. Volunteers of America National Services has been certified as a Great Place to Work for 7 years running by its employees and our employees said their work has a special meaning: this is not “just a job”. Take pride in helping others and join us today! At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Requirements

High School Diploma or GED required. C.N.A. license is preferred.
Hold a current certificate in Basic Life Support or obtain within thirty (30) days of hire.
Minimum two (2) years administrative experience; one-year staffing/scheduling and/or caregiving experience preferred.

Nice To Haves

Proficiency in Microsoft Word, Microsoft Excel, Power Point, E-mail and the Internet.
Proven ability to manage multiple projects to a deadline.
Well-developed oral communication skills.
Strong interpersonal skills; consumer focused.
Attentive to detail.
Strong organizational skills.
High degree of professionalism; ability to deal with extremely confidential information.
Works well independently and with minimal supervision.
Ability to read and comprehend instructions, correspondence and memo; ability to prepare written correspondence.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.

Responsibilities

Monitor completion of home care tasks and shifts. Report any concerns related to attendance and performance to Home Care Manager and Personal Care Services Supervisor.
Oversee the staffing process; develop, maintain and update the Home Care schedule one-month in advance; coordinate referrals to contracted agency when approved by Home Care Manager; Report use of agency staff to Home Care Manager and assist with monitoring utilization of agency staff to meet home care needs.
Ensure participant home care schedules are accurate and up to date consistently reflecting care needs outlined in IDT approved plan of care.
Develop and maintain a good rapport with Home Care Staff and coordinate schedules per availability provided by Personal Care Services Supervisor.
Provide clerical support and assisting in various projects for Home Care.
Maintaining medical records including tracking, filing and data entry.
Perform routine sites visits as needed. May cover acute visits and backfill when scheduled staff are unavailable.
Communicate schedule changes to participants and/or participant family members and representatives.
Communicate participant concerns and issues with family members and caregivers to Home Care Manager.
First point of contact / Liaison between Personal Care Supervisor and staff, contracted agencies and participants, ensuring all requests and issues are resolved in an appropriate, timely fashion.