Home Care Liaison

TheKey Of New York•Mountainside, NJ

15d•$85,000 - $95,000•Hybrid

About The Position

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. Are you a passionate connector with a knack for building relationships and a drive to make a real difference? TheKey, the nation’s premier provider of home care services, is looking for a Home Care Liaison to be the driving force behind our growth in the healthcare, legal, and financial sectors. This isn't just a job; it’s an opportunity to use your sales expertise and emotional intelligence to create meaningful connections and positively impact the lives of clients, their families, and the wider healthcare community. If you're ready to join a mission-driven team and build a dynamic career with unlimited growth potential, we want to hear from you.

Requirements

A seasoned professional: You have at least four years of sales experience in healthcare, home care, or a related field.
A people person: You're a master of sales and customer service, with the emotional intelligence to connect deeply with others.
A strategic thinker: You can use data and analytics to make informed decisions and a working knowledge of platforms like Salesforce, Zoom, and Google products.
A road warrior: You're comfortable with up to 80% travel and have a current driver's license.
A self-starter: You're goal-oriented, flexible, and adaptable, with a true entrepreneurial spirit and a positive, high-energy attitude.

Responsibilities

Forge new partnerships: Build and nurture strong, lasting relationships with key referral sources, from clinicians and social workers to financial planners and attorneys.
Be a brand ambassador: Actively represent TheKey at community events, networking groups, and professional meetings, raising awareness of our compassionate, high-quality care.
Drive growth: Proactively respond to new client inquiries, conduct assessments, and guide families through the process of getting the care they need.
Ensure satisfaction: Cultivate long-term relationships with existing referral partners and clients, ensuring their needs are met and building a pipeline of ongoing business.
Collaborate for success: Work closely with our internal teams to ensure seamless service delivery and exceptional client satisfaction.