Home Care Director

BlueDot Cares • Chapel Hill, NC

1d • Onsite

About The Position

BlueDot Cares is launching in Chapel Hill and Durham, and they are seeking an operational leader for their home care business. The Home Care Director will be responsible for the entire caregiver lifecycle, including hiring, training, scheduling, quality assurance, and family communication. This role also involves driving growth for the GUIDE Dementia Program by engaging with memory care communities and neurology practices. The director will run the home care operation in Chapel Hill / Durham, lead local caregiver recruitment in partnership with a centralized team, ensure all caregivers are Alzheimer's Association essentiALZ-certified, manage scheduling, and serve as the primary contact for families regarding updates, concerns, and care changes. The position requires partnering with Senior Care and Senior Placement Advisors to grow the territory and owning the operations side of the territory's P&L.

Requirements

• Bachelor's degree in Social Work, Healthcare Administration, Nursing, or related.
• 2+ years in home care operations, healthcare management, or a related clinical / social services role.
• Strong organizational and multitasking skills — able to run caregivers, schedules, and family relationships simultaneously.
• Excellent communication with clinical professionals AND families.
• Comfort with technology: scheduling software, WellSky (preferred), modern communication platforms.
• Based in or willing to relocate to Chapel Hill / Durham, NC.

Nice To Haves

• Licensed Social Worker (LSW / LCSW) or Registered Nurse (RN).
• Dementia care or memory care experience.
• Background in caregiver recruitment, training, or workforce management.
• Familiarity with Medicare GUIDE or home care compliance.
• Bilingual (English / Spanish).

Responsibilities

• Lead caregiver hiring in partnership with the centralized recruiting team. Screen, interview, onboard.
• Drive retention — reduce 30/60/90-day attrition. Build a supportive, professional team culture.
• Run training on dementia care standards, client safety, BlueDot protocols. Ensure essentiALZ certification.
• Manage caregiver scheduling. Coordinate daily with centralized support and Philippines VA team.
• Be the primary voice for families on the phone — updates, concerns, care changes.
• Educate memory care communities, neurology offices, and clinical partners on the GUIDE Dementia Program.
• Build referral relationships that drive GUIDE Program enrollment.
• Own the operations side of the territory P&L — staffing cost, schedule utilization, retention.
• Raise issues early, fix them fast. No surprises for leadership.

Benefits

• Base salary: $55,000
• Total target comp: $85,000 – $100,000 (base + performance bonuses tied to caregiver retention, staffing targets, GUIDE enrollment, territory growth)
• Car allowance
• Professional development support
• Business calls via Dialpad app on personal phone (no company phone provided).
• Dementia care leader — GUIDE Program and essentiALZ-certified caregivers set us apart from every agency in the market.
• Growth-stage company — you're not joining static, you're building something that scales.
• Systems-driven culture — technology, centralized support, repeatable processes so you can focus on what matters.
• Dual business model — Home Care + Senior Placement = higher client LTV and a more dynamic role.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager