Home Care Coordinator (57103)

Simpson•Lower Merion Township, PA

30d

About The Position

For more than 150 years, Simpson has met the changing needs and desires of Philadelphia area seniors from diverse backgrounds. A not-for-profit family of services, Simpson House, Simpson Meadows, Jenner’s Pond, Simpson Gardens I & II, and Simpson Midtown, as well as Simpson Home Care. Our loyal and long-term staff is full of caring professionals who truly love what they do. Simpson provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our employees are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our employees. Simpson is looking for a Home Care Coordinator to join our dynamic and seasoned team. If you are looking for a challenging opportunity to showcase your unique skills in the Personal Care industry, get in touch with us to discuss how you can join our team. Take a look at the details below for the position. Home care service coordinator and administrative contact to deliver the highest quality of care to our clients for 3 communities in Philadelphia, Downingtown, and West Grove. This position performs a variety of tasks under the general guidance of the Home Care Director, including but not limited to scheduling, management of client care, communicating with clients and staff, staff supervision and general office duties.

Requirements

High School Diploma or GED
Valid Driver’s License, Proof of Valid Auto Insurance and Auto Registration, a clean PA DMV driving record and Reliable personal transportation. Pennsylvania Child Abuse History Clearance
Home Care field experience (minimum 3 years)
Care Coordinator and/or Scheduling experience in health care field (minimum 3 years)
Leadership Experience (minimum 1 year)
Proficient in computer skills including Microsoft Suite of products
Be at least 21 years of age
Must be able to work independently while adjusting daily job priorities to satisfy the changing needs of clients
Travel between our Resource Center and Communities is required

Responsibilities

Create, implement, and maintain both care partner and client schedules.
Staff cases matched by clients' immediate needs and care plan, care partners' skills, experience, availability, and personality.
Manage and communicate staff schedules to ensure staffing is sufficient and meets client’s care plan
Manage and communicate client schedules to meet their immediate care needs and care plan.
Effectively communicate scheduling changes to care partner and client to ensure continuity in care and prevent disruption in service.
Provide caregiving services when needed to maintain schedule in accordance with client’s care plan.
Coordinate all assessments, new client service, and ongoing service to meet the needs of client.
Maintain accurate documentation including records in electronic medical record and scheduling platforms, billing and payroll hours, client care, staff performance and attendance.
Manage and maintain both care partner and client records in accordance with corporation and all homecare licensing requirements.
Assist with preparing client and staffing information for Department of Health licensing renewal survey.
Interview, onboard, orientate and train new staff members.
Communicate with Home Care Director regarding staffing needs to ensure client needs are met and promote growth of operation.
Recognize and reward good job performance and promote care partner recognition.
Participate in conducting performance reviews and disciplinary plans.
Manage corporate and department compliance as guided by policies.
Address employee and client satisfaction to effectively resolve complaints and incidents.
Escalate disciplinary action to Home Care Director.
Orientate care partners to clients, their care plans, and their needs.
Assist with quarterly staff training meetings as organized by the Home Care Director.
Monitor status of mandated corporation and state regulated trainings for all homecare staff to ensure completion by deadlines.
Respond to all client inquiries for services.
Work with internal referral sources to assess needs and establish care for new clients.
Create, implement, and maintain care plans and care schedules to meet the needs of client.
Communicate regularly with client, care partners, family, and interdisciplinary team regarding the client’s progress and needs.
Monitor client’s status and adjust care plans as needed based on client needs and level of function.
Participate in interdisciplinary care planning to promote the general health and welfare of clients.
Participate as a member of the Simpson Communities Interdisciplinary Teams and Management Teams.
Maintain positive relationships with coworkers, clients, vendors, and referral sources.
Communicate needs, deficiencies, incidents, client changes, and staffing updates to Director of Home Care.
Promote a positive work culture that aligns with Simpson’s values of compassion, integrity, and respect.
Maintain an efficient, organized, and welcoming office for staff and guests.
Answers calls and take accurate referral/service requests and communicate with the director.
Maintain necessary office supplies.