Home Care Coordinator Supervisor

Welbe Health • San Jose, CA

61d

About The Position

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve the most vulnerable seniors with better quality and compassion in a value-based model. Reporting to the Home Care Manager, the Home Care Coordinator Supervisor collaborates closely with a team of Home Care Coordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members.

Requirements

• Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience
• Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population

Nice To Haves

• Bachelor's degree preferred

Responsibilities

• Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena
• Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings
• Manage direct reports including hiring, training, supervising and mentoring
• Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution
• Lead daily meetings with HCCs to discuss pending assessments and hospitalizations
• Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants' needs in interdisciplinary team (IDT) meetings

Benefits

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, 6 sick days
• 401 K savings + match
• Bonus eligibility - your hard work translates to more money in your pocket
• And additional benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Number of Employees: 501-1,000 employees