Home Care Assessment Coordinator
About The Position
Our growing home care agency seeks a Client Care Coordinator to join the team. You will work collaboratively with prospective clients (primarily seniors) and their families to determine care needs, preferences, and goals, by conducting comprehensive in-home assessments. The Care Coordinator will also develop and implement the Care Plan for clients based on our agency's internal policies and industry best practices. The ideal candidate is customer focused, has a positive, proactive mindset focused on believing you can overcome challenges and achieve goals characterized by self-belief, resilience, problem-solving, a willingness to take initiative, as well as teach and learn. While this is a part-time time role with flexible hours, you must be available to attend and conduct assessments as needed.
Requirements
- Minimum 2 years of experience performing in-home assessments, care plan creation and implementation, and outcome evaluation for seniors and other home-bound persons for home care agency or retirement community.
- Must be comfortable with closing/asking for business
- Must be comfortable entering personal living spaces while displaying a positive attitude
- Excellent verbal communication and follow-up skills
Nice To Haves
- LPN or RN experience strongly preferred
Responsibilities
- Performs care assessments in-home or by phone; also performs re-assessments to capture evolving care need and modifies care plans as needed.
- Educates clients on agency services, features and benefits, and provides information about agency policies and procedures.
- Assures that level of care established for clients is safe and appropriate based on in-home assessment, ongoing client monitoring, and periodic re-assessment.
- Serves as primary contact for clients care needs, addressing inquiries and resolving issues promptly and professionally.
- Leads in-home orientations for new caregiver-client pairings.
Benefits
- 401(k)/retirement
- Dental insurance
- Client referral bonus program
- Caregiver referral bonus program
- Accident insurance
- Life insurance
- Hospital insurance
- Short-term disability insurance
- Critical illness insurance
- Vision insurance
- Paid time off
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
