HOA Senior Community Manager (CA)

Seabreeze Management Company IncSan Diego, CA
just now

About The Position

Introduction: Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington, Seabreeze and its family of companies has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity. At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable,” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live. What You Do: By partnering with multiple Boards of Directors, the Senior Community Manager must build longstanding relationships to assist in the development of goals for each Homeowner’s Associations. Next, the Senior Community Manager will support the Boards of Directors in deploying the right strategic plans to meet those goals. All major community projects and issues will be managed by the Senior Community Manager. The Senior Community Manager is equipped with industry expertise and comprehensive knowledge of management practices, accounting procedures, personnel practices, Association CC&Rs and Bylaws, inventory and procurement, contract relations, association maintenance and safety practices. This position includes managing several different accounts during attrition, transition and/or account set up. This position also involves working with various department representatives throughout the company to ensure that all tasks and projects are completed to meet the needs of our clients. Prior management experience as a portfolio manager is required and candidates must hold a CCAM® designation or CMCA®/AMS® designations.

Requirements

  • 3+ years of experience in the industry, managing homeowners’ associations, city government, or related experience.
  • 1+ years of supervisory experience across multiple locations; effective in motivating and building strong teams.
  • Strong relationship-building and customer service focus
  • Excellent verbal, written, and presentation skills
  • Ability to address client concerns professionally and independently
  • Comfortable speaking in board meetings and group settings
  • Demonstrated integrity, professionalism, and team collaboration
  • Strong organizational and time management skills
  • Able to manage competing deadlines and follow through on commitments
  • Effective in both independent and team environments
  • Knowledge of HOA management, CC&Rs, Bylaws, and contract/vendor oversight
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Skilled in budget oversight and interpreting financial statements
  • Experienced in project management and strategic goal setting
  • Analytical and creative thinking skills
  • Strong decision-making and conflict resolution abilities
  • Must be able to be on-call if needed.
  • High School Diploma or equivalent required. Bachelor’s degree preferred.
  • The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.

Nice To Haves

  • CCAM® preferred. CCAM® will be required within one year of employment if in the process upon hire.

Responsibilities

  • Ensure compliance with Civil Code, local ordinances, and governing documents.
  • Prepare meeting agendas, board packets, and minutes; oversee follow-ups and board correspondence.
  • Guide the Board on legislative updates and enforce association rules and policies.
  • Coordinate elections and annual meetings.
  • Manage relationships with Board, committees, and residents.
  • Educate board members on policies and assist with homeowner communication.
  • Address homeowner concerns, violations, and compliance issues.
  • Oversee contractors and vendors, ensuring performance and compliance with contracts.
  • Perform regular site inspections and coordinate special projects and job walkthroughs.
  • May supervise onsite personnel and manage support staff tasks efficiently.
  • Review financial statements and advise the Board on budget performance.
  • Coordinate billing, collections, and financial reporting with accounting.
  • Manage insurance needs, chargebacks, and assist with legal or litigation matters.
  • Maintain association files, homeowner rosters, and official records.
  • Track and manage internal/external deadlines and the association’s annual calendar.
  • Submit contracts for ratification and manage the bid process.
  • Manage special projects and other duties as needed.
  • Provides oversight, guidance, and support to the Associate Managers (AM) team, ensuring alignment with company standards, effective workload distribution, and professional development
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