HOA Community Manager

City Property Management•Phoenix, AZ

4d•$65,000 - $85,000•Hybrid

About The Position

As a Community Manager, you'll be responsible for the comprehensive management of residential communities throughout Maricopa County. This is demanding, strategic work that requires someone who can handle everything from financial oversight to board relations while maintaining exceptional service delivery. This position offers flexibility with the ability to work from home after completing our comprehensive training process (approximately 90 days).

Requirements

3+ years of proven experience in property management or community association management
Strong financial management and budgeting skills
Excellent verbal and written communication abilities
Proficiency with property management and accounting software
Valid driver's license and reliable transportation
Ability to work some evenings and weekends for board meetings and events
Strong organizational and time management skills
Ability to walk properties for regular inspections
Capability to lift up to 20-30 pounds
Valid driver's license and ability to travel between assigned communities

Nice To Haves

Certified Arizona Association Manager (CAAM) certification (we'll fund certification for the right candidate)
Experience managing HOA communities in Arizona
Knowledge of Arizona HOA laws and regulations

Responsibilities

Maintain all corporate records of the Association, including minutes and board actions, in compliance with Arizona Statutes
Research and educate boards on existing, new, and proposed legislation regarding associations
Develop and implement policies as directed by the Board and CPMC
Review and verify monthly financial reports for accuracy
Monitor and direct collection activities
Verify, approve, and code invoices regularly
Research and prepare annual budgets, working with vendors to ensure accurate projections
Evaluate and make recommendations for reserve expenditures
Act as primary point of contact for all contracted vendors and service providers
Prepare bid specifications, solicit bids, and make recommendations for community work
Inspect and verify contractor performance and adherence to specifications
Approve completed projects before final payment disbursement
Conduct regular community inspections to evaluate compliance with governing documents
Issue notices to owners and tenants regarding violations
Plan, budget, execute, and attend community events
Take proactive approach to identify and address future community needs
Research, create, and distribute educational communications via newsletters, website, and email
Schedule, organize, and facilitate annual, board, and special meetings
Provide professional guidance and leadership during meetings
Present thoroughly researched information for board decision-making
Act as liaison between Board, committees, and homeowners
Attend all required staff meetings, legal seminars, and CPMC functions
Maintain high level of customer service with homeowners and vendors
Respond to inquiries within 24 hours
Create and distribute regular community communications
Build and maintain positive relationships with board members, residents, and contractors
Develop and implement long-term strategic plans with associations
Anticipate problems and provide proactive solutions
Monitor and plan for future reserve expenditures
Coordinate with all CPMC departments to fulfill contractual obligations