HNW Business Program Manager

Vanguard•Malvern, PA

18h•Hybrid

About The Position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests. This website uses "cookies" to distinguish you from other users. A cookie is a small file of letters and numbers placed on your computer or device. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services. The cookies are stored locally on your computer or mobile device. To accept cookies you can continue browsing as normal. Or you can go to our Privacy Policy to read more information and learn how to change your preferences.

Requirements

Minimum of three years related work experience.
Undergraduate degree or equivalent combination of training and experience.

Nice To Haves

Two years of managing a project preferred.
Financial Services or function-specific experience preferred.

Responsibilities

Lead end‑to‑end delivery of strategic initiatives sponsored by the Dallas Executive Team and HNW leadership, from definition through execution and close‑out.
Translate strategic priorities into clearly scoped programs with defined objectives, milestones, dependencies, and success metrics.
Develop and maintain integrated program plans, timelines, risk logs, and status reporting.
Proactively identify risks, issues, and interdependencies; drive mitigation plans and escalate as appropriate.
Establish and manage governance structures for executive‑sponsored initiatives, including steering forums, operating reviews, and decision checkpoints.
Prepare high‑quality executive materials (status updates, decision memos, dashboards) that enable timely and informed decision‑making.
Track commitments, decisions, and follow‑through across executive and leadership forums.
Serve as the central point of coordination across business, functional, and regional partners to ensure alignment and momentum.
Drive clarity of roles, ownership, and accountability across workstreams.
Facilitate collaboration across Advice, HNW, Technology, Operations, HR, Finance, and other stakeholders.
Partner with HNW leadership to execute initiatives tied to growth, client experience, advisor enablement, talent outcomes, and operational effectiveness.
Support integration of HNW initiatives with Dallas site priorities and broader enterprise programs.
Enable change adoption through structured planning, communication, and execution discipline.
Own the operating cadence for Dallas Executive Team and HNW related programs, ensuring consistent planning, reporting, and follow up.
Identify opportunities to simplify processes, improve execution efficiency, and strengthen program management practices.
Apply lessons learned and best practices to continuously improve delivery effectiveness.