HMIS Analyst

All Chicago Making Homelessness History•Chicago, IL

6d•$56,417 - $80,262•Hybrid

About The Position

All Chicago MHH’s mission is to unite our community and resources to provide solutions that ensure and sustain the stability of home. On any given night, nearly 12,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes. All Chicago MHH prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago MHH brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago. All Chicago manages the Homeless Management Information System (HMIS), a system which manages data on Chicagoans experiencing, or at risk of, homelessness and the services they receive. Our team supports more than 1000 individuals with training, helpdesk services, and running and interpreting reports. Chicago also leverages this data to drive allocation decisions, set strategy and policy, and monitor progress toward ending homelessness. We bring a sense of collaboration to our work and actively seek solutions through partnership! Come to work with passionate, like-minded colleagues in a supportive environment as we help end homelessness. Learn more at www.allchicago.org. Position Summary: The HMIS Analyst is a key member of the HMIS team. The team works with the community to provide HMIS system administration, create reports and data extracts, conduct in-person training and provide technical assistance for users across the Chicago Continuum of Care (CoC). The HMIS Analyst helps ensure that HMIS is responsive to the application and data needs of the community. The responsibilities of the HMIS Analyst include providing technical expertise to the CoC community in utilization of the HMIS application, understanding the HMIS and other data sources utilized by the CoC, translating report and data requests into specifications, and testing and validation of the results. Position responsibilities and work volume will be established and evaluated through ongoing supervision, annual reviews, and the development of an annual professional development plan.

Requirements

2 years of overall relevant work experience or a college degree in Information Systems, Computing, Social Sciences or a related field
1 year of experience with a Homeless Management Information System, such as WellSky Community Services or equivalent
1 year of experience in report design and implementation using tools such as SAP BusinessObjects Web intelligence, Microsoft SSRS Report Builder, or equivalent
Experience in defining and performing quality assurance tasks including mass testing and validation of data results
Good working knowledge/skills with Microsoft Office products including, but not limited to Excel, Word, PowerPoint, Outlook, and Access
Excellent communication skills; ability to convey information in a clear and concise manner
Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities
Proven ability to be flexible and work hard, both independently and in a team environment
Willingness to work occasionally outside of normal business hours and to take on more responsibilities as assigned
A strong work ethic, integrity, and the highest ethical standards are expected

Responsibilities

Provide solutions for report and data requests. Work with requesting partners to understand requests and document requirements. Collaborate with requestor and help desk/operations teams to ensure completeness of requirements
Document any data anomalies, deficiencies, or other issues
Document data sources and required joins and integrations among data sources
Include report, spreadsheet, graph/chart, or data table mock-up
Include expected results and test plan to verify results
Pursue additional training or knowledge as needed to accomplish the above activities
Proactively identify consistent barriers or data quality issues and work with the Senior Manager of Information Services to identify solutions
Train internal and external users on reports and data extracts
Remain knowledgeable about current Data Standards, HMIS application and data changes, CoC-specific uses of data, and other relevant topics through independent study, relevant workshops, and conferences
Update reports and data requests based on HUD Data Standards Changes
Prepare and maintain data dictionary for common data definitions for the CoC
Prepare and maintain a catalog of data sources and fields used for data selection and content, and the use cases for such data
Prepare and maintain a catalog of reports and data requests
Ensure verification and validation of all data sources and data transforms
Produce and provide documentation on content, context, and proper use of reports and data requests
Assist Help Desk as necessary to address more complex support requests
Perform advanced administration and maintenance of HMIS application
Evaluate system updates to determine impacts and make necessary preparations for implementation
Administration of some internal and external data sources other than HMIS system
Manage projects related to areas of responsibility
Contribute to the development and maintenance of documentation related to application utilization, policy & procedure, privacy & security, and data use & disclosure
Keep current on trends and best practices in training and develop tools as needed
Actively participate in staff and department meetings
Other duties as assigned

Benefits

We offer a comprehensive benefits package which includes medical, dental, vision insurance, and disability, employer-matched retirement plan, paid leave, and more

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