HMIS Administrator/Quality Control

Mid-Maine Homeless Shelter•Waterville, ME

13d

About The Position

Navigator services help a program participant move from homeless to appropriate housing opportunities quickly and efficiently and include ongoing housing stabilization services up to 12 months based on the participant's needs. Staff help clients access an array of mainstream services to meet the health, housing, employment, resources, and other basic needs of the client. The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all of the work requirements that may be inherent in the position.

Requirements

Associate’s degree in ﬁeld related to or specialized in mental health and human services and five years' experience preferred.
Experience working with people with mental illness and substance abuse challenges, basic knowledge of homelessness and its causes, ability to make a commitment to the Mid-Maine Homeless Shelter's mission and organizational values.
Demonstrated effective administrative, organizational management and planning skills; ability to comprehend and interpret rules regulations and procedures; excellent computer, written and oral communication and presentation skills; strong interpersonal and critical thinking skills.
Ability to maintain confidentiality, ability to multitask and work independently a must; ability to work a flexible schedule including working evening hours and weekends.

Responsibilities

Record scores in HMIS to determine housing barriers, needs, and preferences.
Determine the eligibility of clients.
Refer re-evaluations required under §576.401(b) and monitor and evaluate program participant progress, including updating a Housing Stability Plan every 90 days.
Provide Renter Education Program curriculum consisting of: Landlord & tenant rights and responsibilities
Navigators will participate in all technical assistance and training that is offered for the delivery of the program, including peer-to-peer meetings. Navigators will also actively participate in strategic, community-wide efforts to prevent and end homelessness with other local programs targeted to homeless people.
Acts as shelter spokesperson, representing the shelter at public events and speaking engagements when requested. Attends meetings on behalf of the homeless at the local and state level.
Attends staff meetings and comes prepared to actively participate.
Exhibit a positive professional attitude with residents, co-workers, clients, partners and within the community.
Performs other reasonably related duties as assigned.
Train and Mentor new Housing Navigators/ ESHAP positions requiring HMIS usage
Running HUD Universal Data Elements, Data Incongruities Reports, and other data quality reports in ART at least monthly and upon request of the HMISTeam and/or the CoCs to check client data.
Completing the Agency Administrator training.
Informing the HMIS Team of all program changes at least 5 business days prior to the change;
Communicate and authorize personnel and security changes for End Users to the HMIS Team within 24 hours of a change; inactivating end user accounts when an End User leaves the agency or no longer needs HMIS access for any reason.
Ensure that End Users are using the correct HMIS-related forms and are following the most current Maine HMIS procedures and workﬂow;
Correct any data quality issues as soon as possible and notify the HMIS Team of ﬁndings and timelines for correction;
Provide technical support by troubleshooting data and escalating unresolved issues to the HMIS Team;
Review and update HIC Information, or any other necessary federal reporting information to HMIS as required or when changes occur.
Attend Maine HMIS required meetings, trainings, and conference calls.
Adhere to all of the policy and procedures outlined in the Maine HMIS Policies & Procedures.