Comprehensive Life Resources-posted 2 days ago
Part-time • Intern
Onsite • Tacoma, WA
251-500 employees

Pierce County’s first Certified Community Behavioral Health Clinic: Comprehensive life Resources is looking for a HIT intern to join our Information Services team in downtown Tacoma, WA. Function: The Health IT Support Technician Intern plays a crucial role in ensuring the smooth operation of CLR’s IT infrastructure. This position is designed to provide hands-on experience and practical knowledge to students or recent graduates pursuing a career in Information Technology. The intern will work closely with the Health IT team to support end-users, troubleshoot technical issues, and maintain IT systems.

  • Assist in providing technical support to end-users for hardware, software, and network-related issues.
  • Assist with projects such as security (antivirus, endpoint protection, firewalls), upgrades, infrastructure deployments, etc.
  • Troubleshoot and resolve desktop and laptop hardware issues.
  • Install, configure, and update software applications and operating systems.
  • Perform routine maintenance and updates on computer systems.
  • Assist with setting up and maintaining user accounts and permissions.
  • Document and track support requests and resolutions using a ticketing system.
  • Provide support for peripheral devices such as printers, scanners, and mobile devices.
  • Assist in maintaining inventory of IT equipment and supplies.
  • Collaborate with the IT team to identify and implement improvements to the support process.
  • Keep users and clients informed about the status of their issue resolution.
  • General proficiency working in Active Directory, Windows 11, and Microsoft 365
  • Currently pursuing a degree in Information Technology, Computer Science, or a related field.
  • Basic understanding of computer hardware, software, and networking concepts.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Eagerness to learn and adapt to new technologies and processes.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service