This position is responsible for organizing, managing and disseminating healthcare information for Island Hospital departments and clinics. Medical Records Clerks work to fully protect the privacy and security of all patient’s medical records regardless of format, to ensure that confidentiality is maintained in accordance to Washington State and the Health Insurance Portability and Accountability Act (HIPAA). Essential Functions: Medical Record Maintenance – scan paper documentation into Electronic Record; pull/file physical paper charts upon need; archive charts to/from offsite storage and purge based on retention policy Review for Completeness of Visit Documentation - Abstract data within Meditech and note any physician incomplete/missing documentation; follow up daily to check for & complete deficiencies when appropriate Appointment Prep – provide necessary documentation or charts for scheduled patient visits or upon request from providers/clinical teams Release of Information – process all patient & provider requests for information, including inbound/outbound and Referrals; Process documentation needs for external audits, appeals & quality requests Faxes – process all inbound/outbound faxes for medical records & prescription refills from providers Customer Service – provide excellent customer service for our patients & community via phone, email, patient portal & in-person assistance Scanning – assure quality & timely scanning of all patient documentation; Complete Order tasks in Meditech when scanning in results where applicable Process Birth Registry to WA State within required timelines Process Transcription reports which fail to cross the interface into Meditech Rounding – complete daily rounding to departments & clinics of Island Hospital as scheduled to retrieve & deliver patient records; distribute & process as appropriate (Optional) Become a notary, if available, to serve patients Employee functions at all times within guidelines established in the Island Hospital HIPAA Compliance Policies and Confidentiality Agreements Must have demonstrated ability to interact positively with Administration, Directors, Managers, Supervisors, peers, co-workers, subordinates, patients and visitors. Must meet regular attendance standard and must stay at or below average sick leave utilization levels.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED