HIM Representative - 1099 (63104)

United Digestive • Atlanta, GA

5d • Onsite

About The Position

GENERAL SUMMARY OF DUTIES: Responsible for all duties revolving around the management of patient Medical Records.

Requirements

• High school diploma or GED
• 2-3 years of specialty clinical experience, gastroenterology experience preferred.
• HIM Representative must be computer literate and able to operate EHR Systems and multiple Microsoft Office applications.
• Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
• Displays a professional outgoing warm and helpful attitude
• Possesses compassion for dealing with people who are ill and need help
• Plan, prioritize, and complete multiple tasks as delegated by the HIM Supervisor
• Work under pressure; assess, respond, and communicate issues in a timely manner
• Communicate clearly with patients and coworkers through the telephone, email, and in-person
• Interpret and apply clinical and non-clinical policies and procedures

Nice To Haves

• gastroenterology experience preferred.

Responsibilities

• Accurately files dictations, lab results, endoscopy/hospital reports, all faxes and any other patient related correspondence from Document Import in a timely manner; ensuring document names and dates are updated.
• Files scanned patient records received from Iron Mountain Image on Demand
• Faxes Office Visit Notes to referring providers as directed by the HIM Supervisor
• Tasks filed items as appropriate
• Ensures all documents received before 3:00 pm are filed the same day and tasked appropriately
• Prints, mails and/or faxes approved record requests to patients or other medical facilities
• Ensures that attorney records requests received are appropriately directed to the HIM Supervisor
• Works with HIM Supervisor and Office Manager(s) to coordinate off-site record storage and retrieval
• Answers emails and voicemails and returns patient calls in a timely and efficient manner
• Ensures tasks are completed daily
• Completes requests for information from other United Digestive staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts
• Abides by and promotes HIPAA compliance; maintains strict confidentiality with regards to patient information
• Meets or exceeds quality and productivity standards as set by the HIM Supervisor and Director of Clinic Operations
• Participates in staff meetings as directed by the HIM Supervisor
• Participates in marketing activities as directed by the HIM Supervisor
• Cross trains and performs other office functions as directed by the HIM Supervisor
• Any other duties and/or special projects as assigned

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees