In any medical office there are people who keep things running smoothly. People who make sure the doctor has what they need to do their job and who can keep up with the fast pace without blinking an eye. These jobs may not ever be noticed by the patient – in fact, when done well they shouldn’t be noticed – but they are an important part of making that patient’s experience a positive one. Our health information reps are just this kind of job. They set the stage that allows high quality health care to happen. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Prepare and set up patient charts. Pull Charts for next day visits to comply with the site determined schedule. Copy charts as needed. Answer calls and obtain release medical information, as requested, following HIPPA guidelines. Patient Records Assembles patient health information including but not limited to exam results, x-ray reports, lab tests, procedures, and treatment plans. Clerical Communicates with outside facilities to obtain/release information as requested. Patient Records Reviews received forms for completeness, ensuring they are properly identified and that all necessary information is in the computer file. Patient Records Communicates with providers and patients, in-person and on the phone, as needed to obtain additional required information to ensure complete records. Records Management Provides charts/documents as requested for use in legal actions, following patient consent/confidentiality protocols.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees