HIM Clerk
About The Position
TOPS Surgical Specialty Hospital, located in Houston, Texas, is a premier surgical facility recognized for delivering exceptional care in a patient-focused environment. We specialize in a wide range of surgical services, supported by a dedicated team committed to safety, efficiency, and clinical excellence. We are currently seeking a detail-oriented and organized Full-time Health Information Management (HIM) Clerk to join our team. The ideal candidate has strong attention to detail, is skilled in managing confidential information, and thrives in a fast-paced healthcare setting.
Requirements
- Excellent verbal and written communication skills with a strong customer service orientation
- Ability to multitask and remain calm under pressure in a busy environment
- Proficiency in Microsoft Office Suite and electronic medical records (EMR) systems
- Strong organizational skills with attention to detail and accuracy
- Professional appearance and demeanor with the ability to create a positive first impression
- Previous experience in a front desk, receptionist, or customer service role required; healthcare setting preferred
- High school diploma or equivalent required; some college or medical office training preferred
Nice To Haves
- Knowledge of medical terminology and patient registration processes a plus
- Experience handling patient insurance, billing inquiries, or payment collections preferred
- Bilingual skills (English/Spanish) preferred but not required
Responsibilities
- Maintain, organize, and update patient health records in compliance with hospital policies and HIPAA regulations
- Process requests for medical records from patients, providers, insurance companies, and legal entities within required timeframes
- Ensure accuracy and completeness of medical documentation before filing or release
- Assist with chart preparation, assembly, and scanning into electronic medical record (EMR) systems
- Support coding and billing teams by retrieving necessary documentation
- Monitor record deficiencies and follow up with providers for timely completion
- Respond to inquiries regarding medical records with professionalism and discretion
- Provide clerical support to the business office and clinical departments as needed
Benefits
- Medical, dental, vision, and prescription coverage
- Life and AD&D coverage
- Availability of short- and long-term disability
- Flexible financial benefits including FSAs and HSAs
- 401(k) and access to retirement planning
- Paid holidays and vacation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
