Highway Quality Manager

DeAngelo Contracting Services • Memphis, TN

3d

About The Position

The Highway Quality Manager is a full time, project dedicated leadership role responsible for ensuring all maintenance activities performed under the TDOT Region 4 Performance Based Maintenance Contract consistently meet or exceed Contract requirements, Performance Criteria, and Performance Based Maintenance Inspection (PBMI) standards.
Serving as the central authority for quality assurance and quality control, the Highway Quality Manager oversees inspections, audits, documentation, corrective actions, and continuous improvement efforts across all asset groups. This position works closely with TDOT representatives, project leadership, field supervisors, and subcontractors to proactively identify deficiencies, prevent nonperformance, and sustain PBMI scores above required thresholds.

Requirements

• Experience in quality management, inspection, or compliance on transportation or infrastructure maintenance projects
• Strong working knowledge of performance based maintenance contracts and inspection programs
• Demonstrated ability to interpret contract requirements, standards, and technical specifications
• Experience coordinating with DOT personnel, inspectors, and project leadership
• Proficient in digital inspection, documentation, and maintenance management systems
• Strong analytical, organizational, and communication skills
• Detail oriented with a proactive approach to risk mitigation and continuous improvement

Nice To Haves

• Familiarity with PBMI or similar performance based evaluation frameworks preferred

Responsibilities

• Implement and manage the project Quality Management Plan in alignment with TDOT PBMC requirements
• Ensure all work complies with Contract Performance Criteria, tolerances, timeliness requirements, and applicable standards
• Verify conformance across all asset groups including pavements, bridges, drainage, roadside, vegetation, traffic control devices, and specialty items
• Serve as the primary point of contact for quality related coordination with TDOT inspectors and engineers
• Conduct routine and targeted quality inspections across the corridor
• Identify emerging trends or repeat deficiencies before formal TDOT inspections occur
• Validate that all corrective actions are completed within required timeframes
• Support joint inspections with TDOT and respond promptly to inspection findings
• Ensure all inspections, deficiencies, repairs, and corrective actions are fully documented in the project maintenance management system
• Prepare quality reports, trend analyses, and performance summaries for project leadership and TDOT
• Support monthly reporting and audit readiness
• Lead root cause analysis for quality deficiencies or non-performance
• Analyze performance trends to improve maintenance planning and resource allocation
• Recommend process improvements to enhance efficiency, safety, and long-term asset performance
• Support training efforts to reinforce quality expectations across field teams
• Provide guidance to supervisors and crews on TDOT standards and PBMI scoring criteria
• Promote a culture of accountability, ownership, and pride in workmanship
• Reinforce proactive maintenance practices to prevent repeat deficiencies

Benefits

• Challenging and rewarding work environment
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K)
• Generous Paid Time Off
• Career Development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees