Highway Patrol Dispatcher
About The Position
Receives and transmits radio communications and inputs information into Computer Aided Dispatch (CAD) system dispatching law enforcement and other state agencies and equipment for the purpose of law enforcement, traffic control, accident investigation, motorist assistance & security. Operates Law Enforcement Automated Data System (LEADS) terminal receiving & transmitting messages. Interprets messages received & routes the information to the appropriate person. Maintains radio log. Prepares & types reports and correspondence. Maintains proper files for correspondence and reports. Receives and records telephone calls. Responds to calls for service from the public (e.g., crashes, disabled vehicles, OVI). Provides information &/or directions. Greets and assists visitors to the patrol facility. Provides liaison services to the area communities & to the other public service agencies. Performs other related duties as required. FOR ADDITIONAL INFORMATION OR QUESTIONS PLEASE CONTACT [email protected].
Requirements
- High school diploma or GED equivalent
- Reading, writing & speaking English
- 1 course or 3 mos. exp. in typing, operating a personal computer & word processing
- 1 course or 3 mos. exp. in public relations or customer service to include techniques for dealing with difficult situations
- Or equivalent of Minimum Class Qualifications For Employment noted above.
Nice To Haves
- Knowledge of law enforcement procedures
- 6 mos. exp. in public relations
- 12 mos. exp. in operation of computer
- Valid Ohio Class "D" Driver License
Responsibilities
- Receives and transmits radio communications
- Inputs information into Computer Aided Dispatch (CAD) system
- Dispatching law enforcement and other state agencies and equipment
- Operates Law Enforcement Automated Data System (LEADS) terminal receiving & transmitting messages
- Interprets messages received & routes the information to the appropriate person
- Maintains radio log
- Prepares & types reports and correspondence
- Maintains proper files for correspondence and reports
- Receives and records telephone calls
- Responds to calls for service from the public
- Provides information &/or directions
- Greets and assists visitors to the patrol facility
- Provides liaison services to the area communities & to the other public service agencies
- Performs other related duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
