High-Volume Restaurant Shift Leader - $19–$24/hr

Cooper Connect

8d•$19 - $24•Onsite

About The Position

This is a fast-growing, multi-unit Chick-fil-A team with clear pathways to grow into senior leadership and director-level roles. Chick-fil-A Ingleside is deeply invested in the Catonsville community, including: Adopt-A-Highway partnerships Sponsorship of SOY (Save Our Youth), a police mentoring and advocacy program Our restaurant has earned two of Chick-fil-A’s highest honors: Champions Club and Symbol of Success. Chick-fil-A is consistently recognized nationally for customer satisfaction, workplace culture, and community impact. Opportunity This is a hands-on, high-volume leadership position inside a fast-paced, systems-driven Chick-fil-A restaurant serving hundreds of guests daily. We are looking for leaders who: Thrive in structured environments Love developing people Hold high standards consistently Believe care and accountability go together This role is designed to develop strong shift leaders into high-impact restaurant operators. The first 30 days are immersive and operational. You will work alongside the team in both Front of House and Back of House positions to master our systems before leading independently. Leaders who succeed here: Ask questions Seek feedback Take ownership of their growth Lead by example under pressure Your Impact Lead shifts of 10–30 team members in a high-volume environment Coach performance in real time with both warmth and clarity Ensure operational excellence in food safety, speed, and accuracy Drive productivity while protecting team morale Train and develop emerging leaders Model Chick-fil-A hospitality standards Execute systems that reduce waste, increase throughput, and improve guest experience You will be both a culture carrier and a performance driver.

Requirements

2+ years of leadership experience in a high-volume restaurant or retail environment
Experience supervising teams of 10+ during busy shifts
Experience coaching team members and holding performance standards
Open availability, including nights and Saturdays
Willingness to work hands-on in both FOH and BOH

Nice To Haves

Experience training or developing new leaders
Experience in operationally rigorous brands (e.g., Starbucks, Chipotle, Target, similar high-volume concepts)
Strong organizational and communication skills

Responsibilities

Lead shifts of 10–30 team members in a high-volume environment
Coach performance in real time with both warmth and clarity
Ensure operational excellence in food safety, speed, and accuracy
Drive productivity while protecting team morale
Train and develop emerging leaders
Model Chick-fil-A hospitality standards
Execute systems that reduce waste, increase throughput, and improve guest experience