Hematology Key Account Manager (Arizona/New Mexico)

Takeda
$160,000 - $220,000Remote

About The Position

The Hematology Key Account Manager (KAM) is responsible for driving access, demand, and strategic growth across Takeda’s Hematology portfolio within assigned geography and key accounts. This role integrates strategic account management with field-based execution, serving as the primary point of contact for complex hematology customers across multiple sites of care in the ecosystem. The KAM builds deep, trusted partnerships with Hemophilia Treatment Centers (HTCs), integrated delivery networks (IDNs), hospitals, academic institutions, and community hematology practices by aligning Takeda’s value propositions with clinical, operational, and business needs of these customers.

Requirements

  • Bachelor’s degree (BA/BS) required.
  • 5+ years of direct selling experience to healthcare professionals or equivalent experience in pharmaceutical, biotech, device, or specialty healthcare roles.
  • Demonstrated experience in account management, territory ownership, or complex customer management within healthcare.
  • Strong understanding of the hematology, hospital, and integrated delivery network (IDN) landscape.
  • Demonstrated experience supporting or executing product launches within specialty, institutional, or complex healthcare environments, including prelaunch planning, cross-functional coordination, and postlaunch execution across priority accounts.
  • Experience developing and executing business and account plans aligned with corporate objectives.
  • Working knowledge of payer access, reimbursement, and managed care dynamics at local, regional, and state levels.
  • Strong analytical, communication, and presentation skills, with the ability to influence diverse stakeholders.
  • Reside within or near assigned geography
  • Valid Driver's License
  • This position requires successful completion of mandatory product training, including written and oral examinations, as a condition of employment.

Nice To Haves

  • Experience generating acute demand in the institutional setting.
  • Experience with buy and bill products and specialty pharmacy collaboration.
  • Advanced degree (MBA, MS, PharmD, or similar).
  • Demonstrated experience engaging and influencing C and D suite stakeholders and senior clinical leadership within health systems, IDNs, or complex institutional environments.

Responsibilities

  • Achieve or exceed sales targets and Management by Objective (MBO) goals through disciplined execution of territory and account strategies.
  • Develop and execute comprehensive territory and strategic account plans, including stakeholder mapping, prioritization of business objectives, and tactical execution across the Hematology portfolio.
  • Serve as the primary Takeda account manager for Hematology with assigned key accounts, acting as a strategic intermediary between Takeda and institutional and nonacute customers.
  • Drive formulary, protocol, and pathway access for specialty hematology products by engaging clinical, pharmacy, medical policy, operations, and financial stakeholders.
  • Demonstrate advanced strategic selling capabilities in complex, multistakeholder environments where clinical evidence, patient impact, and financial considerations intersect
  • Maintain strong working knowledge of assigned accounts, including reimbursement dynamics, inventory management, procurement processes, and access barriers.
  • Lead and deliver structured, account specific Quarterly Business Reviews (QBRs) with Hemophilia Treatment Centers (HTCs), Integrated Delivery Networks (IDNs), and other prioritized health system customers, as appropriate. QBRs will integrate clinical, access, financial, operational, and outcomes-based insights to assess performance against account objectives, identify emerging barriers or opportunities, and align on forward looking strategies across Takeda’s Hematology portfolio
  • Analyze and interpret data to inform sales strategies, identify opportunities, and optimize resource utilization across multiple sites of care.
  • Develop and maintain disease state and product expertise in bleeding and clotting disorders and Takeda’s Hematology portfolio, serving as a credible clinical and business resource for customers.
  • Identify, develop, and cultivate relationships with Key Opinion Leaders (KOLs) and influential stakeholders to advance therapeutic protocols and standards of care.
  • Coordinate closely with cross-functional partners (e.g., Medical, Patient and Market Access, Marketing, Community Education Specialists, and other KAMs) to ensure aligned customer engagement within compliance guidelines.
  • Proactively share customer insights, best practices, and key learnings with matrix teams and leadership to continuously improve business outcomes.
  • Responsible for Takeda’s U.S. Hematology portfolio performance and access within assigned geography and key accounts.
  • Operates with a high level of autonomy, empowered to manage territory and accounts within all compliance and regulatory guidelines.
  • Balances strategic account leadership with tactical field execution in a sophisticated, multistakeholder environment.
  • Expected to collaborate across regions and KAM peers to share best demonstrated practices and enable enterprise success.

Benefits

  • U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others.
  • U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
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