Founded with the vision to electrify everything, Group14 is the leading commercial manufacturer of advanced silicon battery materials. Our breakthrough technology, SCC55®, is unlocking transformational performance for rechargeable batteries that power the world's most critical innovations, from electric vehicles and AI-enabled electronics to eVTOLs and grid-scale energy storage. By enabling higher-density, faster-charging batteries, we are helping accelerate the global transition to an electrified future. Over the past year, Group14 reached major milestones that underscore our momentum. We closed a $463 million Series D round, bringing our total equity raised to more than $1 billion, and acquired full ownership of a battery materials factory in South Korea, strengthening global supply chains and scaling production to meet surging demand. Headquartered in Washington state with manufacturing operations worldwide, Group14 is backed by world-class investors and customers, including Porsche, ATL, Microsoft, and SK Inc. As we continue to grow, we are building a team united by passion for shaping the future of energy. IT Helpdesk at Group14 are responsible for providing technical assistance and support related to our fleet of Apple and Lenovo Windows laptops, software, and SaaS services. You will provide support to our employees remotely and on-site in our South Lake Union office and our Woodinville facility to ensure that all of the systems they need to make Group14 successful are working as smoothly as possible. As part of the Group14 IT team, this individual will have a lot of space to grow and expand their skills, putting them on a strong career trajectory in a mission-driven company. We are looking for an emotionally intelligent and empathetic individual to join the team. Using your expertise, as a team member helps us to identify opportunities for continuous process improvements and collaborating with the People Ops team to improve employee experience. Ultimately, someone who is self-driven, committed to exceptional empathetic customer service and performing user/system administrative responsibilities efficiently will be successful in this role.