Legal Help Desk Technician

Master Search SolutionsParamus, NJ
Onsite

About The Position

Our tenured client, a law firm in Bergen County, is searching for a Help Desk Technician to join their team. This is an onsite role and the hours are 9:30 a.m. to 5:30 p.m. The selected candidate will provide support regarding hardware, software, mobile devices, equipment inventory, and documentation of support activities. Periodic travel to other firm offices is required by a team member every few months, as is occasional travel for office buildouts. The position requires flexibility to provide occasional shift coverage or extended hours to cover PTO. A law firm or professional services background is required. A degree in information systems (or a related field) is highly preferred. Candidates must have significant experience with Microsoft Windows 11, Microsoft 365 (especially Outlook and Word), and iManage. Master Search Solutions is a direct hire recruiting firm that specializes in the New Jersey marketplace. We have over 30 years of experience connecting top talent with leading businesses. We are committed to (and celebrate) diversity, equity, and inclusion.

Requirements

  • Law firm or professional services background is required
  • Significant experience with Microsoft Windows 11
  • Significant experience with Microsoft 365 (especially Outlook and Word)
  • Significant experience with iManage
  • Flexibility to provide occasional shift coverage or extended hours to cover PTO
  • Periodic travel to other firm offices is required by a team member every few months
  • Periodic travel is required for office buildouts

Nice To Haves

  • A degree in information systems (or a related field) is highly preferred.

Responsibilities

  • Provide support regarding hardware
  • Provide support regarding software
  • Provide support regarding mobile devices
  • Provide support regarding equipment inventory
  • Provide support regarding documentation of support activities
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