Help Desk Technician
About The Position
FSNB, National Association is a full-service bank that has been family owned and operated for over 75 years. Visit our website at https://www.fsnb.com to learn more about our products, services and history spanning more than seven decades. We are currently seeking a full-time Help Desk Technician in our IT Department. Duties include but are not limited to providing a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes diagnosing, maintaining and monitoring end-user workstations to ensure optimal workstation performance. The incumbent would also troubleshoot problem areas in person, by phone or via e-mail in a timely and accurate manner. This position is on-site and not remote.
Responsibilities
- Providing a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment.
- Diagnosing, maintaining and monitoring end-user workstations to ensure optimal workstation performance.
- Troubleshooting problem areas in person, by phone or via e-mail in a timely and accurate manner.
Benefits
- Paid Vacation
- Paid Personal Leave
- Medical and Dental Insurance
- 401(k)
- Paid Holidays
- Supplemental Insurance
- Paid Death Benefit
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
