Help Desk Technical Assistant

University of North Florida Job Vacancies • Jacksonville, FL

9d

About The Position

This posting is for Non UNF Students Only. Possess exceptional customer service skills Demonstrate excellent written and verbal communication skills Self-motivated and able to adapt to changing dynamics in workflow Ability to support clients both remotely and on site Excels in a team environment Aptitude to learn on the job from co-workers and supervisors

Requirements

• Exceptional customer service skills
• Excellent written and verbal communication skills
• Self-motivated and able to adapt to changing dynamics in workflow
• Ability to support clients both remotely and on site
• Excels in a team environment
• Aptitude to learn on the job from co-workers and supervisors

Nice To Haves

• Experience and ability to work with Windows 7 and Windows 10
• Experience and ability to work with OSX /macOS El Capitan, Sierra, High Sierra, and Big Surr
• Experience and ability to work with Microsoft Outlook 2016 and 365
• Virus remediation
• Configuring Exchange accounts on mobile operating systems
• A+ certification

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees