Help Desk Tech SWINGS Shift Lead - TS/SC W/ POLY

General Dynamics Information Technology
12d$34 - $46Onsite

About The Position

Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Supervisor and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. WHAT YOU’LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Help Desk Supervisor must have:

Requirements

  • Education: Bachelor of Arts/Bachelor of Science
  • Experience: 5+ years of related experience
  • Certifications: Security+ CE
  • PWS 9.1
  • Customer Service
  • Help Desk Support
  • Technical Support
  • US Citizenship Required: Yes

Benefits

  • Growth: AI-powered career tool that identifies career steps and learning opportunities
  • Support: An internal mobility team focused on helping you achieve your career goals
  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
  • Community: Award-winning culture of innovation and a military-friendly workplace
  • Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
  • We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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