Help Desk Representative

QSROnline.com, LLC

2d • $17

About The Position

QSROnline.com, LLC is a leading software company based in Corpus Christi. We specialize in developing software solutions to help restaurant owners and operators streamline their operations and improve efficiency. With a strong focus on innovation and customer satisfaction, we are dedicated to providing our clients with the best possible support and service.
We are currently seeking a Help Desk Representative to join our dynamic team. In this role, you will be responsible for providing prompt and effective customer support, troubleshooting technical issues, and ensuring client satisfaction. The ideal candidate will have excellent communication skills, a strong technical background, and a passion for delivering exceptional customer service.
This is a full-time position with regular business hours. We offer competitive compensation and benefits packages, as well as opportunities for career growth and development.

Requirements

• Prior experience in a customer service or technical support role
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in computer systems and software applications
• Ability to multi-task and prioritize workload
• Positive attitude and willingness to learn
• High school diploma or equivalent

Nice To Haves

• Familiarity with restaurant operations and software is a plus

Responsibilities

• providing prompt and effective customer support
• troubleshooting technical issues
• ensuring client satisfaction

Benefits

• Matching 401K plan
• Casual work environment
• Fantastic, friendly, driven, co-workers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED