Help Desk Analyst
TEKsystems•Farmington, CT
1d•$20 - $23•Onsite
About The Position
IT Service Desk Technician -730am - 4pm - 2-3 Years desktop support experience. CompTIA A+ or Network+ training and or certification Experience supporting Windows 10 / 11 and Office 365 Preferred experience with ServiceNow Preferred experience: 2-3 years experience in an IT Service Desk environment, averaging 25-35 calls per day. Experience with supporting Windows 11, Office 365, and Dell Hardware. Experience with opening and managing tickets
Requirements
- 2-3 Years desktop support experience
- Experience supporting Windows 10 / 11 and Office 365
- 2-3 years experience in an IT Service Desk environment, averaging 25-35 calls per day.
- Experience with supporting Windows 11, Office 365, and Dell Hardware.
- Experience with opening and managing tickets
- Help desk support
- Service desk
- Customer service
- Troubleshooting
- Office 365
- Servicenow
- A+ or Network +
Nice To Haves
- CompTIA A+ or Network+ training and or certification
- Experience supporting Windows 10 / 11 and Office 365
- Preferred experience with ServiceNow
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
