HEDIS, Office Assistant
About The Position
As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success. The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life. Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.
Requirements
- High School diploma.
- Knowledge and experience with specific software such as Word, Excel, Access, etc
Responsibilities
- Fax member lists, reports, requests to physician offices, vendors and contracted providers.
- Scan and upload records received from physician offices, vendors and contracted providers.
- Filing, faxing, copying and scanning of files.
- Assist in mailings sent to members and physicians.
- Interface with physicians, vendors, members, and internal staff telephonically or in person to obtain data
- Interface with data support to receive needed member lists and provider demographics for the department’s outreaches.
- Assist in compiling packets for trainings and mailings.
- Ability to manage a heavy workload with frequent interruptions and changing priorities in a fast paced environment.
- Completes assignments within specified time lines.
- Able to work well in a team environment on special projects.
- Skill in working independently, but with supervision.
- Prepares and maintains records and files that are organized, thorough and readily accessible.
- Assist in updating policies and procedures.
- When identifies a problem, informs supervisor in a timely manner so the problem can be corrected.
- Transmits ideas and information in a clear and concise manner.
- Communicate verbally and in writing through appropriate channels.
- Maintain confidentiality and follow HIPAA policies.
- Follow dress code.
- Use time clock appropriately.
- Participate in staff meetings.
- Notify supervisor in writing when requesting time off.
- Be courteous and promote professionalism.
- Be flexible and adaptable.
- Promote organizational goals.
- Know and follow safety standards.
- Know and follow Employee Handbook policies and procedures.
- All other duties as directed by management.
Benefits
- Employer-paid comprehensive medical, pharmacy, and dental for employees
- Vision insurance
- Zero co-payments for employed physician office visits
- Flexible Spending Account (FSA)
- Employer-Paid Life Insurance
- Employee Assistance Program (EAP)
- Behavioral Health Services
- 401k Retirement Savings Plan
- Income Protection Insurance
- Vacation Time
- Company celebrations
- Employee Assistance Program
- Employee Referral Bonus
- Tuition Reimbursement
- License Renewal CEU Cost Reimbursement Program
- Business-casual working environment
- Sick days
- Paid holidays
- Mileage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
