Program Manager, HEDIS-AMP

Vatica Health

5h•$110,000 - $120,000

About The Position

The Program Manager, HEDIS/AMP is responsible for owning and operating the end-to-end execution model for the AMP program, while supporting strategic alignment with broader HEDIS quality reporting initiatives. This role serves as the central point of accountability for AMP program delivery, ensuring timelines are predictable, scalable, and resilient in a highly regulated, client-facing environment. While AMP is distinct in structure and geography (e.g., CA AMP), the competencies required mirror HEDIS program leadership, including quality reporting oversight, cross-functional coordination, deadline management, audit readiness, and client engagement. The Program Manager designs and maintains a structured, capacity-aware execution framework that ensures operational rigor, reduces delivery risk, and enables program growth. Success in this role requires strong operational judgment, disciplined execution under fixed deadlines, cross-functional leadership, and the ability to translate complex healthcare quality requirements into executable delivery plans.

Requirements

Bachelor’s degree or equivalent practical experience
7+ years of experience in program management, healthcare quality reporting, HEDIS operations, or regulated healthcare environments
Demonstrated progression in scope and accountability within program or operations roles
Experience managing deadline-driven initiatives with multiple cross-functional dependencies
Proven ability to operate effectively in ambiguous, fast-paced environments
Strong organizational, prioritization, and risk management skills
Ability to translate complex regulatory or technical requirements into structured execution plans
Excellent written and verbal communication skills across technical and non-technical stakeholders

Nice To Haves

Experience leading HEDIS programs or quality reporting initiatives
Familiarity with AMP program requirements or California quality programs
Experience managing audit-sensitive deliverables
Experience building scalable program infrastructure in a growing organization

Responsibilities

Own and manage the end-to-end AMP program lifecycle, from intake and planning through execution, validation, reporting, and client delivery
Serve as the primary point of accountability for AMP program performance, timelines, and client satisfaction
Ensure delivery against fixed, non-negotiable regulatory and client deadlines
Provide structured status reporting, risk visibility, and escalation to leadership
Design and maintain a process-driven, capacity-aware execution model that improves predictability and scalability
Translate quality reporting requirements (HEDIS-aligned competencies and AMP specifications) into clear, executable timelines and work plans
Establish and maintain a structured system of record for milestone tracking, documentation, risk logs, and delivery confirmations
Identify opportunities to streamline workflows and reduce reliance on institutional knowledge
Coordinate cross-functional stakeholders including Technical Leads, SMEs, Data/Validation teams, Client Success, and Operations
Ensure clear ownership, effective handoffs, and disciplined follow-through across workstreams
Align competing priorities and manage interdependencies across concurrent initiatives
Proactively identify delivery risks, assess operational impact, and implement mitigation strategies
Oversee issue management and resolution for client and auditor inquiries
Ensure validation tracking, quality review processes, and documentation support audit-sensitive deliverables
Minimize rework, downstream disruption, and deadline volatility
Serve as a senior client-facing contact for AMP program operations
Translate technical and regulatory requirements into clear communication for internal and external stakeholders
Support program-specific webinars, reporting updates, and stakeholder briefings
Lead post-mortems and operational reviews to drive continuous improvement
Strengthen documentation, training materials, and onboarding processes
Enable scalable growth of AMP while maintaining execution rigor and delivery confidence

Benefits

Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar
Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded
401k plans– we want to empower you to prepare for your future
Room for growth and advancement- we love our employees and want to develop within
Comprehensive Medical, Dental, and Vision insurance plans
Tax-free Dependent Care Account
Life insurance, short-term, and long-term disability
Excellent PTO policy (everyone deserves a vacation now and then)
Great work-life balance environment- We believe family comes first!
Strong supportive teams- There is always a helping hand when you need it