Heavy Equipment Lube Service Technician

Empire Cat•Tucson, AZ

2d•Onsite

About The Position

The Heavy Equipment Lube Service Technician is responsible for performing required equipment lubrication and maintenance operations at client job sites. This role involves inspecting equipment professionally and selling lubrication services when necessary. Key functions include performing field lubrication and inspection with a focus on safety, accuracy, and economy, planning and controlling lube and preventative maintenance jobs, and assisting leads in analyzing client requirements. The technician will also alert other departments about potential business opportunities, ensure trucks are properly maintained, and foster good client relations. Accurate equipment condition reports and service reports, including oil quantities and types, are essential. All lube services must strictly follow CAT Lube and Maintenance Guides, including proper warm-up and sample drop procedures. Maintaining company equipment in good condition and reporting repair needs to the supervisor is also required. The technician must work safely at all times and adhere to all company policies and standards. Additional responsibilities include keeping in-house personnel informed about service dates and machine conditions, gathering and communicating inspection information to clients and management, maintaining a current MSHA card if required, providing on-the-job training, working overtime, and traveling to remote locations as needed. Effective communication with colleagues to clarify instructions and discuss job progress is also part of the role, as is promoting corporate values.

Requirements

Demonstrated technical skill competence.
Must be able to obtain Hazardous Material Endorsement which requires fingerprint background check from State.
Must be able to comply with DOT CDL requirements.
Appropriate manner, conduct, and grooming adhere to company policy.
Ability to work cooperatively and communicate effectively.
Ability to maintain consistent attendance.
High school diploma or General Education Degree (GED).
Maintain current driver’s license with valid CDL varying by site.
Must be able to communicate (speak, read, comprehend, write) in English.

Responsibilities

Perform required equipment lubrication and maintenance operations at client job sites.
Inspect equipment in a professional manner.
Sell lubrication services when called upon to do so.
Performs field lubrication and inspection duties as required with primary focus of all work performed on safety, accuracy, and economy.
Helps to plan and control lube and preventative maintenance jobs.
Assists lead to analyze client requirements and determine the scope of the job.
Alerts other parties within Empire about potential parts, service, or sales opportunities.
Ensures trucks are topped with oil and emptied of waste oil at the end of each shift.
Maintains good client relations and support for corporate marketing objectives.
Writes accurate and concise equipment condition reports.
Prepares service reports and processes oil cards with proper quantities and types of oil used.
Performs lube services strictly by the CAT Lube and Maintenance Guides covering each machine.
Follows proper warm up and sample drop procedures.
Maintains company equipment – keeps in good clean orderly condition.
Reports repair or replacements needs to supervisor.
Work safely at all times.
Adhere to all applicable safety policies.
Comply with all company policies, procedures, and standards.
Keeps pertinent in-house personnel informed about date of service, discrepancies found, general machine condition and suggested action required.
Gathers information from a walk around inspection and reports to client/management.
Communicates orally and in writing information regarding equipment condition, problems and recommendations.
Maintains current MSHA card if work area requires.
Provides on-the-job training as assigned.
Works overtime as needed.
Travels to remote locations as needed.
Communicates with proper individuals to clarify instructions or discuss scope or progress of job.
Works within and promote corporate values.