Heavy Equipment Lube Service Technician

Empire Southwest•Tucson, AZ

1d•Onsite

About The Position

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world. We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California. This role involves performing required equipment lubrication and maintenance operations at client job sites, inspecting equipment professionally, and selling lubrication services when appropriate. The specific rate of pay and position grade will be determined based on applicable differentials and the candidate’s level of experience and skill.

Requirements

At least six months of related experience in a similar role and environment.
Ability to speak, read, write, and comprehend English.
Keep safety as a priority in the work environment.
Ability to successfully complete a skills assessment. (eTRAIN test)
Valid driver’s license.
Excellent client service skills.
Own and maintain required personal tools.
Demonstrated technical skill competence.
Must be able to obtain Hazardous Material Endorsement which requires fingerprint background check from State.
Must be able to comply with DOT CDL requirements.
Appropriate manner, conduct, and grooming adhere to company policy.
Ability to work cooperatively and communicate effectively.
Ability to maintain consistent attendance.
High school diploma or General Education Degree (GED).

Nice To Haves

At least two to three years heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, Tier IV Emissions systems, failure analysis procedures, and warranty claims procedures.
Already have a Class A or B CDL with no restrictions.

Responsibilities

Performs field lubrication and inspection duties as required with primary focus of all work performed on safety, accuracy, and economy.
Helps to plan and control lube and preventative maintenance jobs.
Assists lead to analyze client requirements and determine the scope of the job.
Alerts other parties within Empire about potential parts, service, or sales opportunities.
Ensures trucks are topped with oil and emptied of waste oil at the end of each shift.
Maintains good client relations and support for corporate marketing objectives.
Writes accurate and concise equipment condition reports.
Prepares service reports and processes oil cards with proper quantities and types of oil used.
Performs lube services strictly by the CAT Lube and Maintenance Guides covering each machine.
Follows proper warm up and sample drop procedures.
Maintains company equipment – keeps in good clean orderly condition. Reports repair or replacements needs to supervisor.
Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
Keeps pertinent in-house personnel informed about date of service, discrepancies found, general machine condition and suggested action required.
Gathers information from a walk around inspection and reports to client/management.
Communicates orally and in writing information regarding equipment condition, problems and recommendations.
Maintains current MSHA card if work area requires.
Provides on-the-job training as assigned.
Works overtime as needed.
Travels to remote locations as needed.
Communicates with proper individuals to clarify instructions or discuss scope or progress of job.
Works within and promote corporate values.