Heavy Equipment Lube Service Technician

Empire Southwest•Reno, NV

39d•$23 - $43•Onsite

About The Position

Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment. WHO WE ARE: Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a fourth-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day. WHAT WE OFFER: Competitive Pay Vacation & Sick Leave Medical/Dental/Vision 401(k) Tool Discounts/Tool Insurance Technical Training & Professional Development Classes And More JOB DETAILS: Shift 2nd Shift Location In-Field Schedule Work schedule to be provided by leader Salary Range $23.20 - $43.16 Per Hour JOB SUMMARY: Perform required equipment lubrication and maintenance operations at customer job sites. Inspect equipment in a professional manner. Provide competent training to lubrication technicians in order to meet Empire Lube Service quality standards.

Requirements

Must be a motivated self-starter.
Must have sufficient mechanical knowledge to understand scope of project.
Ability to maintain knowledge of new technology.
Must have planning and organizational skills sufficient to train and evaluate lube technicians.
Must possess exceptional interpersonal skills and be able to effectively communicate with all levels of employees as well as external clients.
Ability to maintain consistent attendance.
High school diploma or General Education Degree (GED).
Minimum 5 years’ serviceperson experience.
Must comprehend computer-based programs (SIS, SIMS etc.).
Must be able to communicate (speak, read, comprehend, write) in English.

Responsibilities

Research, analyze and correct product problems.
Make decisions on the actions to take to solve product problems.
Resolve technical and repetitive problems.
Assists in developing and maintaining training program for Lubrication Technicians.
Performs essential job functions of a Lubrication Technician.
Assist in maintaining relationships with company employees, Caterpillar contacts and client personnel.
Deliver specialized training curriculum specific for the training and development of Lubrication Technicians.
Evaluate Lubrication Technician Trainees on their progress throughout the training period and submit records to ETI as needed in order to track knowledge learned and skills gained.
Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
Assist others in using CAT failure analysis training.
Create and maintain a positive working relationship with Empire personnel consistent with Empire Values and the corporate mission statement.
Assist in controlling training cost and expenses.
Assist in training, directing and mentoring Lubrication Technicians and clients (as needed).
Maintain technical files and technical information bulletins as it relates to lube services.
Provide feedback internally to drive change sufficient to meet market demands.
Perform other duties as assigned, including events and project specific work.
Provide valuable customer service solutions.
Work within and promote corporate values.