Heavy Duty Porter - Housekeeping
About The Position
Under the direction of the manager and shift manager, the incumbent maintains clean and attractive guest hallways and back-of-the-house employee areas. Services assigned areas using provided chemicals and equipment according to the procedures and standards of Hard Rock standards. Cleans, disinfects, and maintains front- and back-of-house spaces. Deep clean and shampoo all guest rooms. In observation of safety requirements, services cleaned assigned areas using provided chemicals and equipment according to established procedures. Performs other duties associated with public area housekeeping as assigned. Operate and keep clean equipment that is used for sweeping, shampooing carpets, and scrubbing/removing and recoating floor finishes in VCT floors. Ensures all equipment is stored, operated, and stored properly. Notify the supervisor of any maintenance problems with equipment, property, or guest needs. Follow internal procedures for signing in and out of equipment, radios, the HotSOS device, and master keys. Provide excellent customer service for our internal and external guests. Take responsibility for the cleanliness of the assigned area. Recognize and respond to spills or other calls that require immediate attention. Use wet floor signs to ensure guest and employee safety around wet areas, spills, or other cleaning. Must be able to push/pull 100 lbs. frequently. Performs other duties as assigned. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Requirements
- Must be able to push/pull 100 lbs. frequently.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Responsibilities
- Maintains clean and attractive guest hallways and back-of-the-house employee areas.
- Services assigned areas using provided chemicals and equipment according to the procedures and standards of Hard Rock standards.
- Cleans, disinfects, and maintains front- and back-of-house spaces.
- Deep clean and shampoo all guest rooms.
- Services cleaned assigned areas using provided chemicals and equipment according to established procedures.
- Performs other duties associated with public area housekeeping as assigned.
- Operate and keep clean equipment that is used for sweeping, shampooing carpets, and scrubbing/removing and recoating floor finishes in VCT floors.
- Ensures all equipment is stored, operated, and stored properly.
- Notify the supervisor of any maintenance problems with equipment, property, or guest needs.
- Follow internal procedures for signing in and out of equipment, radios, the HotSOS device, and master keys.
- Provide excellent customer service for our internal and external guests.
- Take responsibility for the cleanliness of the assigned area.
- Recognize and respond to spills or other calls that require immediate attention.
- Use wet floor signs to ensure guest and employee safety around wet areas, spills, or other cleaning.
- Must be able to push/pull 100 lbs. frequently.
- Performs other duties as assigned.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Benefits
- Medical
- time off
- Retirement benefits offered through Local Union Representation
- Free Meals
- Free Uniforms
- Free Parking
- Discounts at Hard Rock properties around the globe
- All team members are eligible to participate in the discretionary annual bonus program
- Training and Leadership development programs
- Wellness programs including onsite information and fitness seminars
- Team Member Resource Groups
- Recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
