Heavy Duty Porter - Housekeeping

Hard Rock Hotel & Casino Ottawa•Atlantic City, NJ

7d•$23

About The Position

Under the direction of the Manager and Shift Manager, the incumbent maintains clean and attractive guest hallways and deep cleans assigned areas. Services assigned areas using provided chemicals and equipment according to the procedures and standards of Hard Rock Standards. Deep cleans, disinfect, and maintains front and back of house spaces. Deep clean and shampoo all guest rooms. In observation of safety requirements, services assigned areas using provided chemicals and equipment according to established procedures. Performs other duties associated with public area housekeeping as assigned. Operate and keep clean equipment which is used for sweeping, shampoo carpets, scrubbing/remove and recoat floor finish in VCT floors. Ensures all equipment is stored operated and stored properly. Notify any maintenance problems with equipment, property or guest needs to Supervisor. Follow internal procedures for signing in and out equipment, radios, HotSOS device and master keys. Provide excellent customer service for our internal and external guests. Take responsibility for the cleanliness of assigned area. Recognize and respond to spills or other calls which require immediate attention. Use wet floor signs to ensure guest and employee safety around wet areas, spills or other cleaning. Must be able to push/pull 100 lbs. frequently. Performs other duties as assigned

Requirements

Must be able to communicate effectively with guests in English, specific to position duties and responsibilities

Nice To Haves

Experience deep cleaning and carpet shampooing preferred

Responsibilities

Maintains clean and attractive guest hallways
Deep cleans assigned areas
Services assigned areas using provided chemicals and equipment according to the procedures and standards of Hard Rock Standards
Deep cleans, disinfect, and maintains front and back of house spaces
Deep clean and shampoo all guest rooms
Operate and keep clean equipment which is used for sweeping, shampoo carpets, scrubbing/remove and recoat floor finish in VCT floors
Ensures all equipment is stored operated and stored properly
Notify any maintenance problems with equipment, property or guest needs to Supervisor
Follow internal procedures for signing in and out equipment, radios, HotSOS device and master keys
Provide excellent customer service for our internal and external guests
Take responsibility for the cleanliness of assigned area
Recognize and respond to spills or other calls which require immediate attention
Use wet floor signs to ensure guest and employee safety around wet areas, spills or other cleaning
Must be able to push/pull 100 lbs. frequently
Performs other duties as assigned