Heating, Ventilation, and Air Conditioning (HVAC) Service Coordinator

HCPS•Harford, PA

11d

About The Position

To oversee the efficient operation of HVAC systems and Automated Building Systems. This leadership role focuses on developing and supporting HVAC and Automated Building Systems Technicians while ensuring exceptional customer service. Responsibilities include assigning tasks, providing training, scheduling, and supervising staff to maintain high service standards aligned with HCPS's commitment to excellence.

Requirements

High school diploma or GED.
Five years' experience in the HVAC trade, including Automated Building Systems.
Hold and maintain a universal refrigeration recovery license.
Hold a valid driver's license and willing to obtain and maintain a valid commercial driver's license.
Demonstrated ability to supervise and coordinate the maintenance and repair of equipment in numerous locations.
Able to read and interpret drawings and schematics associated with the HVAC and Automated Building Systems trades.
Proficient in the utilization of computers, software, and building automation systems, with expertise in systems like Metasys.
Physically able to perform the essential functions, with or without reasonable accommodations, of the everyday responsibilities including handling wet and dry mop heads, buckets of material weighing up to 50 pounds and the ability to climb ladders in excess of fifteen feet as well as ability to access lifts, scaffolding, man lifts, pallet jackets, boom equipment and use of back mounted equipment. Various lifts, tools and mechanical means of assistance should be employed for lifting heavier supplies, equipment and material.
As an exempt employee, must be willing to work beyond the standard work schedule as needed; must be available to respond to emergency calls, including after-hour emergencies.
Strong written and oral communication skills; excellent interpersonal skills.

Nice To Haves

Three years of supervisory experience in a related field is preferred.
Experience in overseeing HVAC controls, Fire Alarm Systems, and similar types of systems within an educational setting.

Responsibilities

Assigns tasks efficiently, emphasizing quality and productivity.
Enforces policies, handles personnel issues collaboratively, and nurtures a positive team culture.
Assigns work orders, prepares specifications, and orders materials with precision for effective service delivery.
Maintains meticulous work records and historical data, ensuring accuracy and completeness.
Demonstrates HVAC and Automated Building Systems trade procedures, emphasizing continuous skill development within the team.
Ensures workplace safety through the implementation and enforcement of safety protocols, training initiatives, and the maintenance of a secure work environment.
Provides visionary leadership, setting a tone for teamwork, excellence, and customer satisfaction.
Collaborates with the Plant Chief and Assistant Supervisor of Facilities to achieve departmental and organizational goals.
Assists in tracking and follow-up related to warranties, ensuring customer satisfaction and system longevity.
Responds to emergency repairs, vandalism, and inclement weather events to ensure continued school operations.
Provides day-to-day oversight/management of contractors, ensuring contractors adhere to contractual obligations.
Informs stakeholders of system outages, develops repair plans, coordinates the execution of repairs, and provides status updates to ensure efficient school operations.
Facilitates the growth and technical excellence of HVAC and Automated Building Systems Technicians, emphasizing professional development and continuous skill enhancement.
Provides field support as needed, ensuring technicians receive practical assistance for skill enhancement and problem-solving.
Contributes to ongoing initiatives aimed at enhancing customer service excellence and technical proficiency within the team.
Performs other work-related duties as assigned.