Healthcare Sales Development Representative
About The Position
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. This is not a generic sales role. We’re hiring a Sales Development Representative (SDR) with experience in medical call centers, front desk patient scheduling, or insurance-based sales. You’ll serve as the first voice a patient hears, managing phone conversations with empathy and urgency while verifying insurance, overcoming objections, and securing appointments across our 60+ clinics. Success in this role requires a deep understanding of healthcare workflows, confidence navigating insurance barriers, and prior experience converting calls into booked visits. If you’ve worked in a medical practice, urgent care center, or dental front desk—and know how to guide patients, ask the right questions, and document accurately in EMRs—this is for you. Language Skills We welcome all applicants to apply. However, priority will be given to candidates who are bilingual in Spanish and English, as this skill helps us better serve our diverse patient population. Compensation & Schedule Base Pay: $25/hour On-Target Earnings (OTE): $65,000–$75,000 annually (includes base + commission) Schedule: Full-time | Includes evenings and one weekend day
Requirements
- 1+ year experience in sales, call center, or telemarketing roles
- Comfort in a high-volume, performance-based environment
- Strong verbal communication and persuasive skills
- Professionalism and confidence on every call
- Proficiency with CRM platforms and EMR systems (preferred)
- A highly organized, detail-oriented mindset with the ability to multitask across tools and channels
Nice To Haves
- Bilingual in Spanish is a plus
Responsibilities
- Serve as the first point of contact for new patient leads
- Proactively connect with patients via inbound and outbound phone calls, email, and text
- Build rapport, answer questions, and guide patients to book consultations at over 60 nationwide clinics
- Communicate insurance coverage and payment options clearly to minimize booking barriers
- Verify insurance, initiate authorization requests, and manage CRM/EMR documentation
- Troubleshoot patient concerns and tailor your messaging to improve conversion rates (CVR)
- Collaborate with internal teams to ensure a seamless handoff to clinical care
- Continuously refine your approach based on feedback and performance data
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) + Paid Company Holidays
- Company-Paid Life Insurance
- Short-Term Disability Insurance
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
